Open file and Save as doesn't work


  1. fernandoluis
    Posts : 2
    Windows 7 Home Edition X64
       New #1

    Open file and Save as doesn't work


    Hi there,
    I have the same problem already reported in the forum:File|Open and File|Save As does not work at all for any application. Basically nothing happens, the dialog never opens an in my mail is not possible to upload files.. nothing, the common dialog to handle files never opens. I tried to type sfc/scannow in DOS mode (cmd) hoping utility will fix it. But didn´t work because it said that I must be the administrator but the problem is that I am the administrator (I am the only user and register as admin). What is wrong? What can I do?

    Any help will be appreciated. Thanks!

    Fernando Luís
      My Computer
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  3. A Guy
    Posts : 53,363
    Windows 10 Home x64
       New #2

    fernandoluis said:
    Hi there,
    I have the same problem already reported in the forum:File|Open and File|Save As does not work at all for any application. Basically nothing happens, the dialog never opens an in my mail is not possible to upload files.. nothing, the common dialog to handle files never opens. I tried to type sfc/scannow in DOS mode (cmd) hoping utility will fix it. But didn´t work because it said that I must be the administrator but the problem is that I am the administrator (I am the only user and register as admin). What is wrong? What can I do?

    Any help will be appreciated. Thanks!

    Fernando Luís
    Welcome to Seven Forums fernandoluis. You must run the cmd prompt as admin

    Start> Type CMD in search box> Right click on CMD in search results above and click on Run As Administrator> Then use the sfc/scannow

    A Guy
      My Computer
    Quote Quote

  4. fernandoluis
    Posts : 2
    Windows 7 Home Edition X64
    Thread Starter
       New #3

    Now I tried successfully the solution "sfc/scannow" but still have the same problem because some files were not corrected (propsys.dll and fntcache.dll are corrupted). What can I do to solve the problem without formating/reinstalling Win7? Its´s the only way?
      My Computer
    Quote Quote

  6. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #4

    See if a 'startup repair' fixes the problem Startup Repair
      My Computer
    Quote Quote

 

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