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Windows 7: Blue and yellow shield icon.


23 Oct 2010   #1

Windows 7 64bit.
 
 
Blue and yellow shield icon.

Hello i got my new Toshiba laptop yesterday with Windows 7.
Whenever i try to download anything, i get to the 'install' phase, if i click on 'install' nothing at all happens. There is small blue and yellow shield icon that appears to be disabling my ability to press 'install'.
Just to clarify i have not altered any settings, and i am using the free McAffee trial that the laptop came with.

SniperWolf.


My System SpecsSystem Spec
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23 Oct 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Make sure that you have permission
Sharing and Permissions

If you cannot give yourself permission, take ownership first
http://www.vistax64.com/tutorials/67...ship-file.html

Do this only to personal files and not system files.

If not success, try in safe mode.

Built-in Administrator Account - Enable or Disable[2]=User AccountsIf no sucess try in safe mode with the hidden administrator
My System SpecsSystem Spec
23 Oct 2010   #3

 
 

Can you please provide a snip/pic of what you mean?

It sounds like normaly UAC behavior but the fact that nothing happens is truly puzzling


OS
My System SpecsSystem Spec
.


23 Oct 2010   #4

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Could it be UAC?
Regards

Edit

Shark's onto it
My System SpecsSystem Spec
23 Oct 2010   #5

Windows 7 Professional 64 Bit SP1
 
 

My search results suggested that either McAfee is capable of corrupting the UAC or that the UAC files are corrupted :/

Have you tried disabling then re-enabling the UAC, then try install your app again?

Maybe try doing a file repair with the command: SFC /scannow
My System SpecsSystem Spec
24 Oct 2010   #6

Windows 7 64bit.
 
 

Thanks for the response.
I did try and get you a screen print of whats happening, but now i can't even get that far, i get past the 'run' stages (when for example downloading bit torrent) and then that's it, the install phase doesn't even reveal itself. I get an error message saying bit torrent is already running but not responding. .

Sorry but i'm only familiar with windows xp, i don't know exactly what the UAC is sorry,

SniperWolf.
My System SpecsSystem Spec
24 Oct 2010   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

UAC's security protection can be changed. To allow easier, but less secure, use of your computer. Here is an official definition
http://en.wikipedia.org/wiki/User_Account_Control

User Account Control - UAC - Change Notification Settings
My System SpecsSystem Spec
24 Oct 2010   #8

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Quote   Quote: Originally Posted by SniperWolf View Post
Thanks for the response.
I did try and get you a screen print of whats happening, but now i can't even get that far, i get past the 'run' stages (when for example downloading bit torrent) and then that's it, the install phase doesn't even reveal itself. I get an error message saying bit torrent is already running but not responding. .

Sorry but i'm only familiar with windows xp, i don't know exactly what the UAC is sorry,

SniperWolf.
User Account Control (UAC)
My System SpecsSystem Spec
24 Oct 2010   #9

Windows 7 64bit.
 
 

Ive tried to disable UAC by turning its protection level down to 0. All that has happened is the window has simply frozen and now i can adjust it. Cant windows create anything that works?

SniperWolf
My System SpecsSystem Spec
25 Oct 2010   #10

Windows 7 64bit.
 
 

I managed to disable it and bit torrent is working. YAY

Thanks for the help.
My System SpecsSystem Spec
Reply

 Blue and yellow shield icon.




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