please please please help !!!

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  1. Posts : 5
    windows 7 home premium 32 bit
       #1

    please please please help !!!


    Hi guys

    Right here goes : - I've installed windows 7 home premium 32bit on my sony vaio vgn-ns11j laptop. All is well but i can't for the life of me get the web cam to work. Have been every where looking for a fix and now find myself here with hopefully you forum gods to help me.
    Does anyone know what to do or where to go to get the fix for this problem, i'm not the best computer man in the world but am willing to give it a go if anyone has an idea.
    Would be nice to just have a link to a press and go to save me any chance to cocking it up when trying to fix it.
    So there you go people can anyone get my web cam working ...........will leave the fact that the touchpad is all over the place until i see wht you come back with ......if indeed you do..

    Many thanks
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    My guess is that you need a driver. What is the make and model of the webcam?
      My Computer


  3. Posts : 1,252
    Windows 8 Professional 64-bit
       #3

    You're probably missing the "software" or driver for that web-cam, did you connect it and try an update? Checking both "important" and "optional" categories in "Windows Update". It may help if you tell us what model of web-cam it is.
      My Computer


  4. Posts : 5
    windows 7 home premium 32 bit
    Thread Starter
       #4

    think it's a lexmark x422 image device but it says driver is up todate and OK
      My Computer


  5. Posts : 5
    windows 7 home premium 32 bit
    Thread Starter
       #5

    will be honest lads and say you 'll have to go easy with me as i'm probably not up to speed as much as you guys are on these things ...
      My Computer


  6. Posts : 5
    windows 7 home premium 32 bit
    Thread Starter
       #6

    And just in case i need to say it the web cam is built in ..
      My Computer


  7. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #7

    Did the webcam work before you installed Win 7? Do you have any software that was installed previously for the webcam?
      My Computer


  8. Posts : 6,305
    Windows 7 Ultimate x64
       #8

    You'll find that the Lexmark X422 is a printer Lexmark - X422 MFP - English

    I'd advise looking at the Sony support site VAIO : Sony Europe to see if it yeilds driver results for your webcam.


    OS
      My Computer


  9. Posts : 4
    windows 7 ultimate 32bit
       #9

    edited:

    post above had same link for sony site. sorry,
      My Computer

  10.    #10

    A built in webcam and touchpad will always be on the Support Downloads webpage for your model laptop at the Sony site linked above.
      My Computer


 
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