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Windows 7: please please please help !!!


25 Oct 2010   #1

windows 7 home premium 32 bit
 
 
please please please help !!!

Hi guys

Right here goes : - I've installed windows 7 home premium 32bit on my sony vaio vgn-ns11j laptop. All is well but i can't for the life of me get the web cam to work. Have been every where looking for a fix and now find myself here with hopefully you forum gods to help me.
Does anyone know what to do or where to go to get the fix for this problem, i'm not the best computer man in the world but am willing to give it a go if anyone has an idea.
Would be nice to just have a link to a press and go to save me any chance to cocking it up when trying to fix it.
So there you go people can anyone get my web cam working ...........will leave the fact that the touchpad is all over the place until i see wht you come back with ......if indeed you do..

Many thanks


My System SpecsSystem Spec
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25 Oct 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

My guess is that you need a driver. What is the make and model of the webcam?
My System SpecsSystem Spec
25 Oct 2010   #3

Windows 8 Professional 64-bit
 
 

You're probably missing the "software" or driver for that web-cam, did you connect it and try an update? Checking both "important" and "optional" categories in "Windows Update". It may help if you tell us what model of web-cam it is.
My System SpecsSystem Spec
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25 Oct 2010   #4

windows 7 home premium 32 bit
 
 

think it's a lexmark x422 image device but it says driver is up todate and OK
My System SpecsSystem Spec
25 Oct 2010   #5

windows 7 home premium 32 bit
 
 

will be honest lads and say you 'll have to go easy with me as i'm probably not up to speed as much as you guys are on these things ...
My System SpecsSystem Spec
25 Oct 2010   #6

windows 7 home premium 32 bit
 
 

And just in case i need to say it the web cam is built in ..
My System SpecsSystem Spec
25 Oct 2010   #7

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Did the webcam work before you installed Win 7? Do you have any software that was installed previously for the webcam?
My System SpecsSystem Spec
25 Oct 2010   #8

 
 

You'll find that the Lexmark X422 is a printer Lexmark - X422 MFP - English

I'd advise looking at the Sony support site VAIO : Sony Europe to see if it yeilds driver results for your webcam.


OS
My System SpecsSystem Spec
25 Oct 2010   #9

windows 7 ultimate 32bit
 
 

edited:

post above had same link for sony site. sorry,
My System SpecsSystem Spec
25 Oct 2010   #10
Microsoft MVP

 

A built in webcam and touchpad will always be on the Support Downloads webpage for your model laptop at the Sony site linked above.
My System SpecsSystem Spec
Reply

 please please please help !!!




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