Hi Carol, welcome!
Try a System Restore, choosing a restore point that pre-dates your problems:
System Restore
If that corrects the problem, make sure that MSE is updated and run a full scan, also downloading, installing and running Malwarebytes:
Malwarebytes' Anti-Malware: Malwarebytes
If a system restore
doesn't solve your problem, or if you are unable to perform the above mentioned tasks, then taking it in may be your best option (unless you have a computer savvy friend...).
Regardless, after the problem is resolved, you can learn how to create a System Restore point here:
System Restore Point - Create
doing so regularly so that you will have options when disaster strikes.
You will find a wealth of information here, both in the user and tutorial forums. There are many willing to help. A great place to learn how to use your computer!
If you don't understand what some terms mean (such as MSE), you can search the term on
www.google.com .
Apologies if this information is elementary to you.
James