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Windows 7: Lost desktop~please help

29 Oct 2010   #1

windows 7 32
Lost desktop~please help

Hi, I lost my entire desktop including start button and all icons, as well as the ability to use the right click mouse function.
I have been having trouble using a 2nd monitor, it takes me several attempts to get the system to recognize the 2nd monitor, then once I unhook my laptop I need to go through the whole process again.
This time, it seems that my desktop is in a limbo of sorts, it isn't on the laptop, and isnt on the 2nd monitor either.
I fixed late last night by doing a last known good config reset but am really having trouble getting that to work again ( forgot how I did it )
I get the audible windows prompt where I usually see the blue screen to enter my password, but now the screen is grey/dark, not black as if there isnt anything happening, but gray/black.
The other thing that is making me crazy, is that if I start in safe mode it will do this on my 2nd monitor, so I know it is working and hooked up but that for some reason windows isn't recognizing it.

I have a toshiba salellite 550, which is 8 months old, has I3 processor windows 7 32bit, 4 mg memory, 500 mg HD I do not know that name of the graphics card however.

I really appreciate any help you can offer, thanks!

My System SpecsSystem Spec

29 Oct 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc

Restart explorer.exe
How To Restart Explorer.exe Process Properly In Windows 7, Vista, XP
If not possible or does not help, try a system restore
My System SpecsSystem Spec
29 Oct 2010   #3

windows 7 32

I tried both, and no change. The restore only let me go back 2-3 days, is there a way to select a restore date further back, this problem has been going on now for several days, so perhaps it is best to go back further.
My System SpecsSystem Spec

29 Oct 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc

When you get to the screen select a SR date, on the bottom left there is a box to check that will allow you to select dates further back, if they exist.
My System SpecsSystem Spec
30 Oct 2010   #5


have you tried ctrl-shift-esc to get task manager up, then running explorer from there?

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My System SpecsSystem Spec

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