Snipping Tool crashing

Page 1 of 2 12 LastLast

  1. Posts : 16
    Windows 7 Professional x64
       #1

    Snipping Tool crashing & cannot perform repair install


    Hi there,

    I've encountered this problem when trying to save. The app freezes and error report shows up (that the program has stopped working). --see screen ("Výstřižky" is Snipping Tool in Czech)

    Details of error --see attachments

    It's caused by COMCTL32.dll stored in C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7

    System restore didn't help. Tried sfc /scannow - reported errors that cannot be fixed. --see attachments (CBS.log - errors in the end of the file)

    So I wanted to perform a repair install, but the installation compatibility control failed - couldn't upgrade x64 to x86, but I definitely chose x64 (now running x64) ... weird

    Any ideas how to fix it? Snipping Tool or sfc.
    Attached Thumbnails Attached Thumbnails Snipping Tool crashing-snippingtool_001.jpg  
    Snipping Tool crashing Attached Files
    Last edited by andre02; 04 Nov 2010 at 10:19. Reason: changing thread title
      My Computer


  2. Posts : 9,537
    Windows 7 Home Premium 64bit
       #2
      My Computer


  3. Posts : 129
    Windows 7 Ultimate X64
       #3

    SNAPSHOT is a great little tool too, also free;


    Screen Capture SnapShot: free screenshot/screengrabber software
      My Computer


  4. Posts : 6,305
    Windows 7 Ultimate x64
       #4

    Hi andre,

    You may want to retry a Repair Install following the guide to the letter.

    Another option is to repeatedly press F8 while booting to access the boot menu, then select Repair Computer from the list and see if any errors appear and get fixed.


    OS
      My Computer


  5. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #5

    I don't think there is a need to fix the System File Checker. There are errors it just cannot fix. That happens on any system.
    As to the snipping tool, maybe you can "borrow" the snippingtool.exe (which is in the system32 folder) from another system and replace yours. Else I can really recommend those two alternatives:
    A+ Freeware - Multimedia & Design - FastStone Capture 5.3 (last freeware version)
    TechSmith | Jing, instant screenshots and screencasts, home
      My Computer


  6. Posts : 6,305
    Windows 7 Ultimate x64
       #6

    1 thing you could try is to open explorer and navigate to c:\windows\system32 and right-click the snippingtool.exe and select 'Properties'. Under the Previous Versions tab does it list anything?

    It could be that the file has been modified somehow and that there is still a shadow copy remaining for it.
      My Computer


  7. Posts : 9,537
    Windows 7 Home Premium 64bit
       #7

    Orbital Shark said:
    1 thing you could try is to open explorer and navigate to c:\windows\system32 and right-click the snippingtool.exe and select 'Properties'. Under the Previous Versions tab does it list anything?

    It could be that the file has been modified somehow and that there is still a shadow copy remaining for it.
    Orb,
    Snipping Tool crashing-2010-11-02_1431.png

    Here's how sling looks and works
    And a congratulations on 5 K Posts!!!!
      My Computer


  8. Posts : 6,305
    Windows 7 Ultimate x64
       #8

    Already there mate
      My Computer


  9. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #9

    The Howling Wolves said:
    Orbital Shark said:
    1 thing you could try is to open explorer and navigate to c:\windows\system32 and right-click the snippingtool.exe and select 'Properties'. Under the Previous Versions tab does it list anything?

    It could be that the file has been modified somehow and that there is still a shadow copy remaining for it.
    Orb,
    Snipping Tool crashing-2010-11-02_1431.png

    Here's how sling looks and works
    And a congratulations on 5 K Posts!!!!
    Hmm, looks the same as Jing.
      My Computer


  10. Posts : 14,606
    Microsoft Windows 7 Home Premium 64-bit 7600
       #10

    whs said:
    The Howling Wolves said:
    Orbital Shark said:
    1 thing you could try is to open explorer and navigate to c:\windows\system32 and right-click the snippingtool.exe and select 'Properties'. Under the Previous Versions tab does it list anything?

    It could be that the file has been modified somehow and that there is still a shadow copy remaining for it.
    Orb,
    Snipping Tool crashing-2010-11-02_1431.png

    Here's how sling looks and works
    And a congratulations on 5 K Posts!!!!
    Hmm, looks the same as Jing.
    Do i detect a hint of humor there WHS
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:03.
Find Us