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| 03 Nov 2010 | #21 |
| | I have been told by Sony to back up my personal data and perform a system recovery using f10. They say that this will remove any virus. Prior to the issues, my husband tells me that he had installed Vuze. He was watching a video online and the computer shut down. He did say that there was a Windows update and that on reboot it kept trying to install "1 of 11" but never actually did anything. I am going to back up my files and then do as Sony has instructed me. I will let you know how it goes. |
My System Specs | |
| 03 Nov 2010 | #22 |
| | You are doing the restore to factory specs that I mentioned earlier. |
| My System Specs |
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