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#1
Help and support wont load
Last edited by boohbah; 03 Nov 2010 at 17:35. Reason: clarity
Hello Mate,
Check this article I cannot open Help files that require the Windows Help (WinHlp32.exe) program
Hope this helps,
Captain
thanks CJ ,funnily enough i had just finished reading it when i checked my thread and saw your post.
from what i can make of the article is that i have to use winhlp32. exe
but i dont think that is what is needed here ,at least im not sure as help and support should just open when clicked via start and then allow me to search for help topic,
it wont.
Hello,
Run SFC /SCANNOW and if that works. Check this thread Help & Support not working
Hope this helps,
Captain
thanks Cjack.
ok there seems to be a solution there, problem now is im on laptop now as desktop is off and tv /monitor been hijacked by family watching a movie so i shall have to try sort it out tomorrow, thanks for the thread link, i couldn't find it when i did a search before i started my thread
to be honest whats puzzling is that after the first time i noticed it woudnt start i did a system restore and that fixed it,it ran fine as it always has. so what is stopping it again perhaps its corrupt and fsc will help .
I should mention i had to do a startup repair about a week ago and that may have some baring on it. so i guess sfc tomorrow .
as the issue is on desktop pc and im on laptop at present.
Found something here .... I cannot open Help files that require the Windows Help (WinHlp32.exe) program
thats a popular link jaycee , see post #2
thank you for finding it though!
Last edited by boohbah; 03 Nov 2010 at 18:13. Reason: appeared ungrateful :)