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Windows 7: high memory and cpu usage

05 Nov 2010   #1
Envy17

Win 7 Home Premium 64bit
 
 
high memory and cpu usage

After I boot up my Envy 17, and do nothing but let it sit for a few minutes, the memory usage goes up to 50-55%, and CPU usage climbs to 25-35%, for no apparent reason. The fan starts blowing like crazy, and the system slows. I look under task manager processes, there are like 80 of them going. No applications running. Why is this happening? How do I fix it? thanks.


My System SpecsSystem Spec
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05 Nov 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Make a clean boot, if the problem does not happen, follow the procedure
Make an antivirus scan
download and make a malwarebytes scan
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
My System SpecsSystem Spec
05 Nov 2010   #3
Envy17

Win 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Make a clean boot, if the problem does not happen, follow the procedure
Make an antivirus scan
download and make a malwarebytes scan
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
you mean disable all startup processes in msconfig?
My System SpecsSystem Spec
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05 Nov 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Yes, that is correct. If the problem does not happen, you follow the procedure and put them back few at a time. This is a way to possibly diagnose the problem.
My System SpecsSystem Spec
05 Nov 2010   #5
Envy17

Win 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Yes, that is correct. If the problem does not happen, you follow the procedure and put them back few at a time. This is a way to possibly diagnose the problem.
Does not work. I did a startup with ALL startup items disabled. Still jumps to 50% memory and 25% CPU usage. Virus scan is negative. Now what?
My System SpecsSystem Spec
05 Nov 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

How did you do a full anti virus scan and malwarebytes scan in half an hour?
My System SpecsSystem Spec
05 Nov 2010   #7
Envy17

Win 7 Home Premium 64bit
 
 

did the virus scan earlier.
i also notice that when I do try stopping processes in task manager, it won't let me, says access denied? Should I throw the whole computer in the trash now? (actually, I'm still within the return period).
Scan was with Norton security suite.
My System SpecsSystem Spec
05 Nov 2010   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Do the malwarebytes, also, many times that picks up things the others dont. Its one of the best. If that comes up negative
Disconnect from the internet and see if the problem persists.
My System SpecsSystem Spec
05 Nov 2010   #9
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

You can type resource monitor in start menu, open resource monitor. On the Overview page, expand the CPU and Memory sections. And see which items are using these resources.

-resource.jpg

A Guy


My System SpecsSystem Spec
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 high memory and cpu usage




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