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Windows 7: Pc shuts down


06 Nov 2010   #1

Windows 7 Ultimate x64
 
 
Pc shuts down

Hi all
PC shuts down no warning just as though plug has been pulled out

But this only happens when playing a game or using format factory sometimes it will be after a hour or after 10 mins or so

Had the same problem using windows 7 32bit so formated pc new install of windows 7 64 bit all windows updates and drivers had same problem when playing game pc shut down

Thanks if you need any more info let me know



Attached Files
File Type: txt pc.txt (1.4 KB, 16 views)
File Type: zip 110510-23843-01.zip (11.2 KB, 7 views)
My System SpecsSystem Spec
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06 Nov 2010   #2

Vista Ultimate X64/ Windows 7 Dual-boot
 
 

DLoad install and run speedfan...
Post a screenshot of your temps...both at idle and under load.
My System SpecsSystem Spec
06 Nov 2010   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Just curious but when was the last time you opened the computer and checked to see if it needed a good cleaning. I suggest at least twice a year and if the desktop sits on carpet then I would say every 2-4 months minimum.
My System SpecsSystem Spec
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06 Nov 2010   #4

Windows 7 Ultimate x64
 
 

Ok thanks for quick responce

Screen shots attached

I can see temp 3 is high would you know what this is


And will have a clean see if this helps

Thanks


Attached Thumbnails
Pc shuts down-load-1.png   Pc shuts down-load-2.png   Pc shuts down-no-load.png  
My System SpecsSystem Spec
06 Nov 2010   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

I have found that home computers make excellent air cleaners they draw in dusty air and the dust sticks to all the charged components, fins and fans. At lease once a year you need to clean the fan blades, it is for sure no fun but when done it will make a huge difference. No different from the fan we use in the summer to stay cool, clean the blades and cover and it feels like it's twice as powerful and likely is. Not saying this is your issue but if it is or isn't it's all good info !
My System SpecsSystem Spec
07 Nov 2010   #6

Windows 7 Ultimate x64
 
 

Thanks will give it a clean

screen shot is on start up after been off for 10hrs or so, this is still showing temp 3 high! can anyone tell me what temp 3 is actualy reading

Thanks


Attached Thumbnails
Pc shuts down-start-up-cold.png  
My System SpecsSystem Spec
07 Nov 2010   #7

Windows 7 Ultimate x64
 
 

Ok have cleaned all fans (not that bad)

This is screen shot on start up temp 3 still high will try a game to see if i can get temps after it shuts down.


Attached Thumbnails
Pc shuts down-start-up-cold.png  
My System SpecsSystem Spec
07 Nov 2010   #8

Windows 7 Professional SP1 64-bit
 
 

I'm not sure what the different temps are. I recommend clicking configure and see if it gives any more info about which is which. If you're not sure exactly what you are looking at, post another screen cap.
My System SpecsSystem Spec
07 Nov 2010   #9

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Petey7 View Post
I'm not sure what the different temps are. I recommend clicking configure and see if it gives any more info about which is which. If you're not sure exactly what you are looking at, post another screen cap.
thanks screen shot of configure


Attached Thumbnails
Pc shuts down-requested.png  
My System SpecsSystem Spec
07 Nov 2010   #10

Windows 7 Professional SP1 64-bit
 
 

From what I can figure out temp three seems to be from a sensor on your motherboard. I'm not sure what it is reading so your best bet, in my opinion, is to start the computer with the case open, wait for everything to warm up, then carefully feel around for a hot spot. I recommend lightly touching the PSU, hard drive and heat sink for to CPU first. Report back anything you find out.
My System SpecsSystem Spec
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 Pc shuts down




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