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Windows 7: System performance and using skype

14 Nov 2010   #1
kierangraham

Windows Seven Starter 32
 
 
System performance and using skype

HI
I have puchased a new Samsung n150 plus netbook with the Windows 7 starter edition. I have been using skype with no problem until a few days ago. Every time I try to use it now it tells me my computer is running too slowly and that I need to close other applications but I dont have anything else open. I also have tried adjusting the power settings but this has not helped. Could it be the internet connection?

Im only moved away from home two weeks ago to australia so kinda in need of getting skype going again asap

If anyone could help that would be great.


My System SpecsSystem Spec
.

14 Nov 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
Take the speed test to see if your speed is up to expectations

Take the ping test, upper right, to see if other applications can be run.
Speedtest.net - The Global Broadband Speed Test
My System SpecsSystem Spec
14 Nov 2010   #3
kierangraham

Windows Seven Starter 32
 
 

Thanks

I took the speed test and it says my download is 14.86mb/s and the upload is 0.86mb/s. Unfortunatley i dont really know what these numbers mean so if you could help me out with where to go from here that would be great!

Thanks again
My System SpecsSystem Spec
.


14 Nov 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Ping is more important, what grade do you get?
Test is upper right of the page.

But your speed is better than mine. Mine are 2.54 and.43. Im not on cable, I have DSL

Get the ping results.
My System SpecsSystem Spec
14 Nov 2010   #5
kierangraham

Windows Seven Starter 32
 
 

Thanks again
Its says the Ping is 23ms and the jitter is 1ms.
My System SpecsSystem Spec
14 Nov 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

They gave a letter score A B C etc, what is that?
My System SpecsSystem Spec
14 Nov 2010   #7
kierangraham

Windows Seven Starter 32
 
 

Got a grade of B*.
My System SpecsSystem Spec
14 Nov 2010   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Bottom line with that speed and a grad of B, I do not think that it is the internet. Try this next, go into clean boot and then try skype.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
My System SpecsSystem Spec
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 System performance and using skype




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