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Windows 7: no thumbnails images Please help!

20 Nov 2010   #1

windows 7 home premium
no thumbnails images Please help!

I had thumbnail images when I bought the computer. It came with windows vista, Gateway mailed me the windows 7 upgrade package. After I installed the upgrade, I lost all my thumbnail images for my video files.... This is driving me bonkers! Please help! Any suggestions would be greatly appreciated

My System SpecsSystem Spec

20 Nov 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

Welcome to Seven Forums donny9182. Try this:

Thumbnail Cache - Clear and Reset

Also, make sure that Always show icons, never thumbnails isn't checked in view settings for folders

Open Windows Explorer (any folder)> Organize> Folder and search options> View tab> make sure Always show icons, never thumbnails isn't checked, if it is, uncheck it

If no help, have a look at the suggested fix on this link:


A Guy
My System SpecsSystem Spec
21 Nov 2010   #3

Windows 7 Ultimate x64

Also, since you specifically mentioned Video Thumbnails, you may also want to install updated codecs, the best of which would be the Shark007 Windows 7 Codec Pack.
My System SpecsSystem Spec

09 Dec 2010   #4

windows 7 home premium
No thumbnail images, please help 2!

First of all, Thank-You for the suggestions you good people gave me. I checked my folder options, set as "Always icons, never thumbnails" isn't checked, tried the thumbnails in the diskcleanup, tried Shark 007 codec for windows 7 to no avail. The only thing I never tried was the link that I got got on a reply, and it seems like alot of work just to to get my thumbnail images to show on my video files. If anyone has any other easier suggestions, it would be greatly appreciated! Thanks
My System SpecsSystem Spec
09 Dec 2010   #5
Microsoft MVP

64-bit Windows 8.1 Enterprise

Hello Donny,

You might also check with the other options in the tutorial below to make sure that you have thumbnail previews enabled.

Thumbnail Previews - Enable or Disable

Hope this helps,
My System SpecsSystem Spec
22 Dec 2011   #6

windows 7 home premium

First of all I would like Thank Brink & A Guy for your for your support on resolving my thumbnail issues sometime ago.... I'm kind of a "Kamikazi" & went with the suggested link that A Guy suggested. Wiindows 7 has been running flawlesly ever since.... Hope you Gentlemen have a very, very Merry Christmas & a Happy New Year! Once again Thank-You!
My System SpecsSystem Spec
22 Dec 2011   #7
Microsoft MVP

64-bit Windows 8.1 Enterprise

That's great news Donny. I hope you have a Merry Christmas and Happy New Year as well.
My System SpecsSystem Spec

 no thumbnails images Please help!

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