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Windows 7: Windows 7 reboots everytime I select shutdown

04 Dec 2010   #11
branch01

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
Source = ATIeRecord | ID = 16389
Description = ATI EEU the creation of a class has failed

Seems to be the biggest problem.
Sorry, I'd read that wrong, it was only 1 error for ATI. I got 31 from the column below which was the total number of warnigns for various things.


My System SpecsSystem Spec
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04 Dec 2010   #12
parabellum

Windows 7 Ultimate x64
 
 

Run the diagnostics and then make sure your drivers are up to date.
My System SpecsSystem Spec
04 Dec 2010   #13
branch01

Windows 7 Home Premium 64-Bit
 
 

I assume you mean Windows Memory Diagnostic? If so, just done that and there were no errors. As I mentioned before, I know the motherboard has updates to download form the Asus site. But when I download them, there's just a ROM file that's of no use.
My System SpecsSystem Spec
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04 Dec 2010   #14
branch01

Windows 7 Home Premium 64-Bit
 
 

As you seem to know what your talking about parabellum, is it still needed to install the motherboard using the disc that came with it when using Windows 7? I know I did with Vista but I'm sure when I originally installed 7 I didn't need to use it. Only problem I can't find the disc anywhere. I never throw discs, I've just put it in a safe place with other discs and nopw can't find them.
My System SpecsSystem Spec
04 Dec 2010   #15
parabellum

Windows 7 Ultimate x64
 
 

I meant run Memtest86+ here:

Memtest86.com - Memory Diagnostic

and boot it off the CD to check your memory. Do the same thing with Hitachi's GST tool. The Windows memory test may not pick up any errors. As for the motherboard disc, the drivers are outdated and the only ones you need are GPU, sound, and NIC.
My System SpecsSystem Spec
05 Dec 2010   #16
debugged

Windows 7
 
 

I worked on a computer not long ago that also had the habit of restarting when shutdown. It turned out to be caused by the PSU. If you have another PSU you could swap them and see if it helps or not.
My System SpecsSystem Spec
05 Dec 2010   #17
branch01

Windows 7 Home Premium 64-Bit
 
 

Quote   Quote: Originally Posted by parabellum View Post
I meant run Memtest86+ here:

Memtest86.com - Memory Diagnostic

and boot it off the CD to check your memory. Do the same thing with Hitachi's GST tool. The Windows memory test may not pick up any errors. As for the motherboard disc, the drivers are outdated and the only ones you need are GPU, sound, and NIC.
I've burned the Memtest ISO to disc but when I put it in the blu-ray drive it just comes up with various files. Am I supposed to change the boot priorities in the BIOS so it reads the disc before loading Windows? I looked for Hitatchi's GST tool but the nearest I could find was the OGT diagnostic tool:

Downloads

Quote   Quote: Originally Posted by debugged View Post
I worked on a computer not long ago that also had the habit of restarting when shutdown. It turned out to be caused by the PSU. If you have another PSU you could swap them and see if it helps or not.
Unfortunately I don't have another PSU I could use. It looks like I'll probably have to try one at some point, just annoying that I'll have to spend 70 on one (that's what this one cost) which might be for nothing.
My System SpecsSystem Spec
05 Dec 2010   #18
branch01

Windows 7 Home Premium 64-Bit
 
 

I tried the Memtest cd and can't get it to work properly. It boots up fine and comes up with the blue screen with various bits of info on it. I press c for configuration but then I have lots of options I simply don't understand. Haven't a clue what I'm supposed to be doing with all the options available. But then when I try to go back to the main screen or press escape, nothing happens. Tried this several times. And I have to power down the pc pressing the power button (which then restarts itself anyway).

Looks like I'm going to have to pay to get someone to look at this.
My System SpecsSystem Spec
05 Dec 2010   #19
parabellum

Windows 7 Ultimate x64
 
 

For the memtest CD you don't need to change anything at first, just let it run and check no errors come up. Set the first boot in your BIOS to your DVD or Blu-ray drive and then let it run. For the HDD, its the first tool in the link I posted:

Downloads

The one called "Drive Fitness Test" (the .iso) you need to boot off that similar to memtest and then let it analyze your hard disk. If both these tools don't find any fault, then the problem lies elsewhere.
My System SpecsSystem Spec
06 Dec 2010   #20
wilywombat

win7
 
 

Is it possible you have some sort of logic latch on your mobo? you could try powering off and remove your mobo battery for 20 secs(after making sure you have backed up your cmos settings of course).
My System SpecsSystem Spec
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 Windows 7 reboots everytime I select shutdown




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