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Windows 7: Problem booting up...

05 Dec 2010   #1

Windows 7 Ultimate x64
 
 
Problem booting up...

I am having a problem. My computer was working perfectly. But yesterday I was moving around with my computer and I think I accidently did something and the screen went blank. I tried to reboot the PC but it does nothing. It turns on but does not boot up and nothing shows up on the screen. I have no idea what this could be, so any help is appreciated.

Thanks.

My System SpecsSystem Spec
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05 Dec 2010   #2

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by ebarn View Post
I am having a problem. My computer was working perfectly. But yesterday I was moving around with my computer and I think I accidently did something and the screen went blank. I tried to reboot the PC but it does nothing. It turns on but does not boot up and nothing shows up on the screen. I have no idea what this could be, so any help is appreciated.

Thanks.
Take the cover off of it and make sure all cables are connected. Make sure the monitor is turned on and connected to the PC. When you try to boot, does the red and green LCD on the front come on? Let us know how things are going.
My System SpecsSystem Spec
05 Dec 2010   #3

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Re-seat your video card to make sure it has a good connection
My System SpecsSystem Spec
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05 Dec 2010   #4

Windows 7 Ultimate x64
 
 

It's a laptop... When it on the lights do come on, and I can hear the HDD turn on, but that's it.
My System SpecsSystem Spec
05 Dec 2010   #5
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Are you using an AC adapter? It may have gone bad.
My System SpecsSystem Spec
05 Dec 2010   #6

Windows 7 Ultimate X64
 
 

if you have a acer aspire one (maybe others dont quite know) the flash bios may have messed up this happened to me and had to get acer to repair it
My System SpecsSystem Spec
05 Dec 2010   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Can you boot in safe mode and then do a system restore.
My System SpecsSystem Spec
05 Dec 2010   #8
Microsoft MVP

 

If you hear it running and have nothing on the monitor, then your monitor might have gone bad or its cable came loose or is frayed. You can check this yourself if you google a schematic or how-to and follow it carefully, or take it to a shop to see.

You can also plug in a monitor to most laptops using the VGA connector port to see if it gets a picture.
My System SpecsSystem Spec
05 Dec 2010   #9

Win 7 Ultimate 32bit
 
 

If you hit it against something, it is possible that a couple of things might have happened.

1.) The screen is damaged internally and will require a replacement

2.) The video ribbon cable came loose and need to be reseated. You will have to take the unit apart.

In either of these,,, if the system is still under warranty, you are best off by contacting Dell and have it repaired.


To further test... I would hook up to an external monitor and see if it will boot, If you are having the same issue, it could be other things.

If you have no problems booting to external monitor, then it is an issue with the LCD, video cables or Video Card
My System SpecsSystem Spec
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 Problem booting up...





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