New
#11
This. It's the blame the messenger game. I worked with some bad installs myself; usually replacing some drivers or other software fixed the problem. There were certainly hiccups here and there but nowhere like people exaggerated.
I remember the XP transition very well. Because I hung onto 98SE for years after XP came out. Didn't help that it was quite the time for malware. People who think XP was a magical smooth upgrade from 95 were probably end users not in charge of their own machines (i.e. people who used them at work, leaving the dirty details to us IT staff) or didn't even use computers much at the time.
We didn't get into Vista much and by the time HQ got around to planning a mass rollout 7 was on the horizon and had much glowing press. The only issues we're having with 7 is replacement for obsolete software due to the migration to x64.