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Windows 7: Help! Missing icons in Windows 7 Live Mail 2011

12 Dec 2010   #1

windows 7 ultimate x64
 
 
Help! Missing icons in Windows 7 Live Mail 2011

Greetings,
I purchaesd a Toshiba laptop 3 days ago and getting my feet wet with Windows 7. I'm going nuts trying to install the menu bar in Live Mail. The 3 small icons on the upper right are missing and I've trid every Alt keyboard command possible. I spent 14 straight hours yesterday, slept for 2 hours and back at it. My head hurts! I contacted Toshiba and they blew me off to Microsoft, who wants money for support. The unit is less than 72 hours old, and there is no support. Ive viewed hundreds of pages online and get the same fix over and over. That is to use an icon that I don't have, or use Alt-M. I just sent backup files to external HD and am getting ready to do a destructive recovery. Any help would be appreciated. Barring a fix, I'm either going to install XP Pro, or return the unit.
Nutty in Vancouver


My System SpecsSystem Spec
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12 Dec 2010   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi diablodrew,

Do you have a little down arrow either where the icons should be or underneath the ribbon? If so press it and select what you want to see.
My System SpecsSystem Spec
12 Dec 2010   #3

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

seeing that this is a new install and you have not done much on it reinstall would be a good option now not later
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12 Dec 2010   #4

windows 7 ultimate x64
 
 

The upper right corner is blank except for the little blue help icon. No arrows...nada.
My System SpecsSystem Spec
12 Dec 2010   #5

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

do you mean the bar in the pic?

link to the new live mail http://explore.live.com/windows-live-mail?os=other


Attached Thumbnails
Help! Missing icons in Windows 7 Live Mail 2011-snap_2010.12.12-17.24.24_001.png  
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12 Dec 2010   #6

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

What version of live mail is this?In 2011 the icons are in the top left corner.
My System SpecsSystem Spec
12 Dec 2010   #7

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

if its a new pc op has got, the new version of live wont be on it? Windows Live Essentials 2011 - Download free Microsoft programs
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12 Dec 2010   #8

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by brianzion View Post
if its a new pc op has got, the new version of live wont be on it? Windows Live Essentials 2011 - Download free Microsoft programs
Good thinking. Download the new version.
My System SpecsSystem Spec
12 Dec 2010   #9

windows 7 ultimate x64
 
 

The screen looks like yours. There's supposed to be 3 icons. I think one looks like a pen, and one is a dropdown arrow that would give enabling to the menu bar. I uninstalled/reinstalled the 2011 software around 6 times. The person at Toshiba told me about some link at Microsoft, but I was so brain dead I didn't write it down. it was microsoft/ support blah blah, or something like that.
My System SpecsSystem Spec
12 Dec 2010   #10

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

are you getting mixed up with live writer?
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 Help! Missing icons in Windows 7 Live Mail 2011




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