7 saving multiple copies at random...???

ladyluck487 · 21 Dec 2010

Well, maybe we're getting somewhere after all.....because neither works "fine" my machine....neither program will allow me to even view things like the material palette or any palette for that matter....believe me, I've used these programs for a long time on my XP Pro machine. I'm not a newbie at this software.

So, if you're both sure Corel PSP Pro v12 & v13 both work fine on Win 7 Pro, then any suggestions as to why neither will work correctly on my machine? I've spent alot of money here so, maybe I have hardware trouble instead of software/OS trouble?

ladyluck487 · 21 Dec 2010

Golden,
thanks for joining in....Yes, I have tried compatibility mode....same results. I can use part of PSP 12 and parts of PSP 13, but neither will allow "toolbars" or "Palettes" to be 'docked' on screen....I can click and see the names of the options I need, but clicking, double-clicking, etc. nothing will make the palettes show up on the right side of the screen as they always did....end result is they are unusable. I can resize, crop, adjust color, etc.....but cannot add text to photos because I can't choose the font or the color, can't add borders to a pic because I can't change the color of the borders, can't create an original background image because I don't have access to any function of any palette. I've tried everything.

I checked the mgf websites for compatibility before I paid nearly $1600 for this new machine...MS website claims compatibility to every program I have that now will NOT work on Win 7 Pro. So, if I sound a tad miffed, it's because I am.
I was just hoping someone might have an easier solution than cleaning house and starting over! I was willing to learn Win 7, but I will lose my website clients if I have to take the necessary time to learn both Win 7 and several other 'second choice' software programs that I've never heard of before and especially cannot pay for even if the cost is low. I did buy an extra year of warranty on the machine...so I have about 18 months of warranty left on it. I'm thinking now that it may be the machine rather than the OS or a compatibility issue.
Appreciate the time, you guys....I'm open to any suggestions.

Golden · 21 Dec 2010

Hi,

Well, from your PC specs, I can see its a very good one and more than capable of running Windows 7.

Just to check : this isn't a dual boot XP and 7 right? Its only Windows 7?

Regards,
Golden

EDIT : are the two graphics cards (the one in your XP PC that runs the software fine, and the other in your Win7 PC) different? Can you give us some information about them please?

ladyluck487 · 21 Dec 2010

Golden said:

Hi,

Well, from your PC specs, I can see its a very good one and more than capable of running Windows 7.

Just to check : this isn't a dual boot XP and 7 right? Its only Windows 7?

Regards,
Golden

No it isn't a dual boot....not yet anyway. Just Win 7 Pro as ordered. TDual boot has been suggested as has Win XP Mode...but I havent' tried either because I have (as my origina post title alludes to) other problems with 7 saving files in whatever folder it chooses and creates copies of folder with the same name...etc.

So, I'm at a loss really as to what to try next.

ladyluck487 · 21 Dec 2010

Sorry, hit the send button too quick!

I actually don't have the XP Pro machine here ...I sent it to my daughter when the new one got here. don't know how to look up the graphic card specs on this one....tell me what to look for and I will find it, please?

Golden · 21 Dec 2010

OK. Can you post the information from the graphics card please? In the mean-time, I'll see if I can get some high-level help here for you. I wouldn't ditch Windows 7 yet.

Golden · 21 Dec 2010

ladyluck487 said:

Sorry, hit the send button too quick!

I actually don't have the XP Pro machine here ...I sent it to my daughter when the new one got here. don't know how to look up the graphic card specs on this one....tell me what to look for and I will find it, please?

OK. Please download Speccy here. Speccy - System Information - Free Download

Run it. It provides lots of details about your hardware, so we can analyse the problem better. Save the results as TXT and upload it here.

logicearth · 21 Dec 2010

From the sound of things it seems like there is more of an underlying problem.
Is the OS installed the same as it came from the manufacture (Dell, HP, Acer, etc)?
When I get a pre-made computer the first thing I do is wipe the OS and reinstall.
The manufactures tend to add a lot of crap.

But I do know there is no duplication. It only would appear that way, if you are not used to Libraries. Or if you messed with permissions in any way (DON"T DO IT) it might appear to happen.

ladyluck487 · 21 Dec 2010

Well, as to the 'duplication'.....I can tell you that between the 2 copies of "My Websites", the files are NOT all the same if you look in 1 copy of My Websites and then the other copy. and I haven't messed with anything....the computer is as it was when I recevieved with the exception of the software I installed myself.

As as far as doing a clean install intitially on a new machine, I'm a part-time web designer....not qualified to take on that big of job on my own...although it does sound like an excellent idea. I do believe the 'earmarks' abound in any new system. :)
Golden, hope I'm attaching this correctly. :)

Golden · 21 Dec 2010

Hi Lady luck - thanks I'll have a look at that file now.

I've been thinking about your problems with 7 a bit more, and I think there are two separate unrelated issues:

The "multiple copy" problem

I think this is related to something called Libraries (as logicearth suggests) which is a new feature you wouldn't have seen in XP. Can you give me a bit more detail about how you are saving your work? Is it to one location only? Can you take a screencapture image (use Start > and type Snipping in the search box) of where you see these multiple copies in Explorer, and upload them here?

Photo Shop Palette Problem

I'm wondering whether this is Aero related. Aero is a Windows 7 feature that enriches the graphical experience. Can you please perform the following steps, and then see if Photo Shop behaves any better for you?

Steps
1. Right-click on the desktop, and then choose Personalize.
2. Scroll down and select "Windows Classic".

Regards,
Golden