| Windows 7: Help with User account issues!! |
22 Dec 2010
|
#1 | | Windows 7 Home Premium 64bit |
Help with User account issues!! Just today I turned on my PC and it came up to my login and requested my password. What used to happen was I got a screen that showed 3 different user selections. Mine, my daughters and the guest account. Now all I get is mine and I have a switch user button below the login. If I click that I get a screen asking for username and password. I can enter my daughters name and login fine but when I go back to switch users it take me to her login and I have to click on the switch user again and enter all my info. What happened here?? I want to get the screen back that showed all available user selections when booting up, logging off or switching users. Please help !!
Last edited by Crashovride02; 23 Dec 2010 at 03:16 AM..
Reason: Solved!
| My System Specs |
| System Manufacturer/Model Number Home built OS Windows 7 Home Premium 64bit CPU AMD Phenom II X3 720 Motherboard Foxconn |
22 Dec 2010
|
#2 | | Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2. Battle, near Hastings, UK |
Go into safe mode by tapping F8 key as soon as you have turned on your PC. Select Administrator account which is bulit in the Safe mode and from the Control Panel select User Accounts. Delete and remake every one of them, and that should work. | My System Specs | | System Manufacturer/Model Number Advent OS Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2. CPU AMD Phenom X4 9550 2.8Ghz Motherboard FOXCONN A6VMX (Socket 940) Memory 4.0GB RAM Graphics Card 256MB On-board ATI Radeon X1200 Series Sound Card UnKnown Monitor(s) Displays 19" TFT Mointor Screen Resolution 1400 by 900 Keyboard HP Keyboard Hard Drives 500GB Western Digital WDC Internet Speed Dial-up via Mobile phone (Three) Other Info 80GB External Hard-drive.
Also I have an old Windows XP Laptop for backup/occasional use etc. |
22 Dec 2010
|
#3 | | Win7 HP (x64)/Win7 Ultimate (x64) |

Quote: Originally Posted by Crashovride02 Just today I turned on my PC and it came up to my login and requested my password. What used to happen was I got a screen that showed 3 different user selections. Mine, my daughters and the guest account. Now all I get is mine and I have a switch user button below the login. If I click that I get a screen asking for username and password. I can enter my daughters name and login fine but when I go back to switch users it take me to her login and I have to click on the switch user again and enter all my info. What happened here?? I want to get the screen back that showed all available user selections when booting up, logging off or switching users. Please help !!
Hi
Welcome to Seven Forums 
From MS support Forums: Quote: Dear All,
Found a solution which worked for me. Only time will tell if the fix is permanent.
I opened the registry by going to “Start” and typing “regedit” in the search box. When “regedit” was found, I double click on it. You need to find “ProfileList” the location is as follow:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList].
When found right click on it and export that section of the registry as a backup.
Compte the number of “dword” strings and compare it with the number of accounts created including the administrator. Delete every string which is not related to an account. You will find the user account name under “ProfileImagePath” (IE: C:\Users\Xxxx).
Remember do not delete a string associated to an existing account and do not forget to make a partial backup of the “ProfileList”.
Close the registry editor and log off. You should see all user accounts will reappear magically.
you can put back the strings you have removed one by one and perform a re-start to verify if the welcome screen is still working. If not just remove that section. I have manage to isolate what was making it to switch in to a single logging. the string is as follow:
-----------------------------------------------------------------------------------------------------------------------
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-1919079831-909762712-388609869-1007]
"Flags"=dword:00000000
"State"=dword:00000000
"Sid"=hex:01,05,00,00,00,00,00,05,15,00,00,00,97,d5,62,72,98,e0,39,36,4d,b7,29,\
17,ee,03,00,00
"ProfileLoadTimeLow"=dword:00000000
"ProfileLoadTimeHigh"=dword:00000000
"RefCount"=dword:00000001
"RunLogonScriptSync"=dword:00000000
-----------------------------------------------------------------------------------------------------------------------
If it does not work, right click on the partial backup registry file and select merge. This will restore any modification made on the registry.
Et voila.
More here and here
Hope this helps and Happy Holidays | My System Specs | | System Manufacturer/Model Number Custom OS Win7 HP (x64)/Win7 Ultimate (x64) CPU Core i7 920 Motherboard Intel X58 Memory 6 x 2GB Corsair XMS3 Graphics Card CF HD4890 Sound Card Asus Xonar Monitor(s) Displays Dell 2408WFP Screen Resolution 1920 x 1200 Keyboard Razer Lycosa/N52te Mouse Razer Lachesis PSU Corsair HX1000W Case Antec 1200 Hard Drives 2 x 150GB WDC Velociraptors (Raid 0)
1 x 1TB Seagate
1 x 1.5TB Seagate |
23 Dec 2010
|
#4 | | Windows 7 Home Premium 64bit |

Quote: Originally Posted by Carl Lawrence Go into safe mode by tapping F8 key as soon as you have turned on your PC. Select Administrator account which is bulit in the Safe mode and from the Control Panel select User Accounts. Delete and remake every one of them, and that should work. I tried this but didn't work. Thanks though!! 
Quote: Originally Posted by Lomai 
Quote: Originally Posted by Crashovride02 Just today I turned on my PC and it came up to my login and requested my password. What used to happen was I got a screen that showed 3 different user selections. Mine, my daughters and the guest account. Now all I get is mine and I have a switch user button below the login. If I click that I get a screen asking for username and password. I can enter my daughters name and login fine but when I go back to switch users it take me to her login and I have to click on the switch user again and enter all my info. What happened here?? I want to get the screen back that showed all available user selections when booting up, logging off or switching users. Please help !!
Hi
Welcome to Seven Forums 
From MS support Forums: Quote: Dear All,
Found a solution which worked for me. Only time will tell if the fix is permanent.
I opened the registry by going to “Start” and typing “regedit” in the search box. When “regedit” was found, I double click on it. You need to find “ProfileList” the location is as follow:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList].
When found right click on it and export that section of the registry as a backup.
Compte the number of “dword” strings and compare it with the number of accounts created including the administrator. Delete every string which is not related to an account. You will find the user account name under “ProfileImagePath” (IE: C:\Users\Xxxx).
Remember do not delete a string associated to an existing account and do not forget to make a partial backup of the “ProfileList”.
Close the registry editor and log off. You should see all user accounts will reappear magically.
you can put back the strings you have removed one by one and perform a re-start to verify if the welcome screen is still working. If not just remove that section. I have manage to isolate what was making it to switch in to a single logging. the string is as follow:
-----------------------------------------------------------------------------------------------------------------------
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-1919079831-909762712-388609869-1007]
"Flags"=dword:00000000
"State"=dword:00000000
"Sid"=hex:01,05,00,00,00,00,00,05,15,00,00,00,97,d5,62,72,98,e0,39,36,4d,b7,29,\
17,ee,03,00,00
"ProfileLoadTimeLow"=dword:00000000
"ProfileLoadTimeHigh"=dword:00000000
"RefCount"=dword:00000001
"RunLogonScriptSync"=dword:00000000
-----------------------------------------------------------------------------------------------------------------------
If it does not work, right click on the partial backup registry file and select merge. This will restore any modification made on the registry.
Et voila.
More here and here
Hope this helps and Happy Holidays
This worked great thank you very much!! | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Home Premium 64bit CPU AMD Phenom II X3 720 Motherboard Foxconn |
23 Dec 2010
|
#5 | | Win7 HP (x64)/Win7 Ultimate (x64) |
Thanks for posting your solution. 
Take care and regards | My System Specs | | System Manufacturer/Model Number Custom OS Win7 HP (x64)/Win7 Ultimate (x64) CPU Core i7 920 Motherboard Intel X58 Memory 6 x 2GB Corsair XMS3 Graphics Card CF HD4890 Sound Card Asus Xonar Monitor(s) Displays Dell 2408WFP Screen Resolution 1920 x 1200 Keyboard Razer Lycosa/N52te Mouse Razer Lachesis PSU Corsair HX1000W Case Antec 1200 Hard Drives 2 x 150GB WDC Velociraptors (Raid 0)
1 x 1TB Seagate
1 x 1.5TB Seagate Help with User account issues!! problems? All times are GMT -5. The time now is 07:56 AM. | |