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Windows 7: Strange problem!

23 Dec 2010   #1

windows 7
Dvd problem!

Hello! When i put my cd/dvd in computer, computer freeze and i need to restart. Now i don't know if this is because of windows 7 or it's something wrong with computer. If anyone know please help.

- Problem

My System SpecsSystem Spec
23 Dec 2010   #2

W7 Pro 64

you should check the typical:
- install up to date drivers
- run virus scan (Malwarebytes AND MSE)

you should fill out your system specs. It now says windows 7 and not more.

give more detail, did it work before, or did you just buy/build the PC? Based on no information given it could be a bad power supply not being able to handle the surge of the DVD drawer, or a virus, or something completely different.
your thread also should be more precise, most problems here are "strange problems". People that now of DVD problems are more likely to read yours if it says so.
My System SpecsSystem Spec
23 Dec 2010   #3

Windows 7 Ultimate x64 SP1

Is it only happening with one disc, or have you tried several?
My System SpecsSystem Spec

23 Dec 2010   #4
Carl Lawrence

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.

I have you checked that your disc is clean. What discs have you tried?
My System SpecsSystem Spec
23 Dec 2010   #5

windows 7

I tried several and it happens the same.
My System SpecsSystem Spec
23 Dec 2010   #6

Windows 10 Education 64 bit

Have you installed any third party programs that may try to access the DVD drive? If you go to control panel you can go to Autoplay and check your autorun settings. May even want to turn it off as a test.
My System SpecsSystem Spec

 Strange problem!

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