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| 06 Jan 2011 | |
| 64 bit 17 posts Central Mississippi | Problem with shortcuts and shutting down I am new to Windows 7. My main complaint is with the icons on the desktop. When I click on one it takes about 30 seconds to open, XP opened immediately. My second problem is when I am working in Paint Shop Pro it will tell me Windows is having a problem and is shutting down. I can't save my work and lose everything. Any help out there for my problems. Many thanks! |
My System Specs | |
| 06 Jan 2011 | |
| Several, including Windows 7 x64 Ultimate 2,179 posts | Neither of those things are normal for Win 7. The icons should open programs more or less immediately, and if windows shuts down like that there is a problem with the software. A lot more information is needed to diagnose such problems. You can use this; Speccy - System Information - Free Download <http://www.piriform.com/speccy> to find out more about your system. Download and install it. Fill out the "My System Specs" ( Lower left of your post viewing window ), using the information you get from "speccy". Then we have some basis for diagnostics. Regards....Mike Connor |
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| 06 Jan 2011 | |
| Vista, Windows7, Mint Mate, Zorin, Windows 8 17,868 posts Florida in winter, Black Forest/Germany | It would help if we knew your hardware specs. |
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| 07 Jan 2011 | |
| 64 bit 17 posts Central Mississippi | I checked and it is $24.95 to download it. I have a Dell Studio XPS 8100 a 64 bit OS, Intel core(T)i5 CPU 650@3.20GHz 320 GHz, 6.00 GB RAM Do you need any more info to help me? Thank you! |
| My System Specs |
| 07 Jan 2011 | |
| Several, including Windows 7 x64 Ultimate 2,179 posts | 
Quote: Originally Posted by arosegirl7  I checked and it is $24.95 to download it. I have a Dell Studio XPS 8100 a 64 bit OS, Intel core(T)i5 CPU 650@3.20GHz 320 GHz, 6.00 GB RAM Do you need any more info to help me? Thank you! From the same people who make CCleaner, Piriform. Piriform - Products <http://www.piriform.com/products> Quite a lot of info is required in order to carry out sensible diagnostics. Without the info it's quite impossible to offer any useful advice on various problems. Regards....Mike Connor |
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| 07 Jan 2011 | |
| Windows 7 Ultimate x64 Service Pack 1 10,506 posts Doncaster, UK | Do you have this problem with all shortcuts on the desktop? As regards Paint Shop Pro, this could well be an issue with the program that requires an update from the vendor. |
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| 07 Jan 2011 | |
| 64 bit 17 posts Central Mississippi | Yes, all shortcuts. I'll try Speccy again. Thanks |
| My System Specs |
| 07 Jan 2011 | |
| 64 bit 17 posts Central Mississippi | This is what Speccy says: OS Windows 7 Home Premium 64 bit CPU Intel core i5 650 @3.20GHz 21 C Ram 6.0GB Dual-channel DDR3 @ 665MHZ (9-9-9-24) Motherboard Dell Inc. OG3HR7 (CPU 1) Graphics DellST2310 @ 1920x1080 ATI Radeon HD 5450 Hard Drives 977GB Seagate ST31000528AS (RAID) 31 C Optical Drives PLDS DVD+RW DH-16ABS Audio Realtek High Definition Audio Thanks again! |
| My System Specs |
| 07 Jan 2011 | |
| Winbdows 7 ultimate x64 | Ubuntu 12.04 x64 LTS 1,088 posts | Well, it may or may not help but won't hurt to try. Do a full scan with Malwarebytes Also, what antivirus program your using and what're your startup items? (Win key+R, msconfig>startup tab) |
| My System Specs |
| 07 Jan 2011 | |
| 64 bit 17 posts Central Mississippi | I use Norton. I have Malwarebytes, and Superantispyware I will do a scan. Don't know about the startup items. |
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