New
#1
Serious problem: A disk read error occurred
Hi,
A few months ago I bought an Acer Aspire 5745G laptop. Everything was working fine up until a few weeks ago. I noticed that it had suddenly become a lot slower.
I didn’t use my laptop for about a day and a half, because I was busy with other things, and when I turned it on, the screen went almost immediately black and two white phrases turned up on the screen:
“A disk read error occurred”
“Press Ctrl+Alt+Del to restart”
I pressed ctrl+alt+del a few times, but absolutely nothing happened. The same text appeared again. So the only way I could turn my computer off is by pressing the power button (the one you use to turn on the computer). What I noticed is that the computer immediately turned off. Like, the second I pressed it. From my limited experience with computers it takes quite a few seconds to turn off a computer that way.
Anyway, I need help. I can’t access anything on my laptop and I have about 550GB of files on there and no back-up. I always keep back-ups but my brother had to borrow my external hard disk drive, so I copied all the files on to my laptop. Needless to say that the timing couldn’t have been worse. I’ve been googling this problem to find a solution that works with my laptop, but so far I haven’t had any luck.
So can you guys help a newbie? Any help is very much appreciated! Thanks in advance. Jay10.