i already figured it out, thanks. it turns out that i have windows 7 professional and it wouldn't allow any LIP installed unless u have windows 7 ultimate or enterprise. anyhow, i changed all the region and language options to english (US) such as formats, local, and keyboards. however, chrome has to be changed manually through it's own settings. In addition, my microsoft office is the Thai Office, there's no way to change it to english, unless i pay. so will have to deal with it. but thanks for your replies ; )
amie