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Windows 7: Unable to log into user profile with my password

16 Jan 2011   #1

Windows 7 home premium
 
 
Unable to log into user profile with my password

I logged in fine this morning, then computer did a shutdown and I have not been able to log into my profile using my password since. It says my password or username are incorrect...I can't do a system restore because I can't log into my computer and I don't want to reinstall windows because I will lose everything... Any ideas to help me?


My System SpecsSystem Spec
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16 Jan 2011   #2

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

See if you can boot into Safe Mode & login with the Admin acct.
My System SpecsSystem Spec
16 Jan 2011   #3

Windows 7 home premium
 
 

It still wants my password in safe mode
How do I boot from my cd rom
My System SpecsSystem Spec
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16 Jan 2011   #4

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Depending on your brand of computer, tapping the F10, F11, F12 keys should get you a Menu screen to choose Boot from CD/DVD.

Here is a Password Tutorial Password Reset
My System SpecsSystem Spec
16 Jan 2011   #5

Windows 7 home premium
 
 

I can't get past the log on screen to do the tutorial
The f10-12 options still want my password... There is no admin account. Mine is the only one
My System SpecsSystem Spec
16 Jan 2011   #6

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Do you have the Windows 7 install DVD ?
My System SpecsSystem Spec
16 Jan 2011   #7

Windows 7 home premium
 
 

Yes
My System SpecsSystem Spec
16 Jan 2011   #8

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

I should have the member that wrote the tutorial here to help in a minute
My System SpecsSystem Spec
16 Jan 2011   #9

Windows 7 home premium
 
 

Thanks so much...I really appreciate you help and time with this....we are at a loss for what to do
My System SpecsSystem Spec
16 Jan 2011   #10
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello Brandy, welcome to Seven Forums!



This first tutorial will show you how to boot to a repair CD that can be created using the info in the second tutorial (if you don't have a Windows 7 DVD) then you can use the tutorial Doc linked above and be sure to post back with any further questions you may have and to keep us informed.


DISKPART : At PC Startup

How to Create a Windows 7 System Repair Disc
My System SpecsSystem Spec
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 Unable to log into user profile with my password




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