Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Laptop doesn't sleep when lid is closed


18 Jan 2011   #1

Windows 7 Home Premium 64bit
 
 
Laptop doesn't sleep when lid is closed

I have a Dell Studio running Windows 7 Home Premium 64bit, and the laptop doesn't sleep when I close the lid, except I double-checked my settings in the control panel and it's supposed to sleep.

I've had the computer for over 6 months now and the problem first started yesterday, right after I installed the latest Windows updates. When I close the lid, the computer doesn't sleep, but even when I open the lid, nothing appears on the monitor. It's still black and unresponsive, although the power button isn't blinking, so I know it's still awake.

My System SpecsSystem Spec
.

18 Jan 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Hello ieatlikeawolf, Welcome to the Forum.

Could you answer a few questions?
  • Does the laptop go into sleep mode if you choose Sleep from the start menu?
  • Have you tried doing a System Restore to a point before you installed the updates?
  • Did you install Update KB976902 at the same time as other updates?
My System SpecsSystem Spec
18 Jan 2011   #3

Windows 7 Home Premium 64bit
 
 

When I put it into sleep mode, the monitor turns off, but my fan stays on and everything is still running, except the computer becomes unresponsive.

I haven't tried a System Restore yet.

How do I check which updates I installed?
My System SpecsSystem Spec
.


18 Jan 2011   #4

Windows 7 Home Premium 64bit
 
 

I just checked -- I do have Update KB976902 installed.
My System SpecsSystem Spec
18 Jan 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

OK. So you have a "will not sleep" issue. The lid is just a related issue.

Let's assume that the updates caused the problem. You want to restore the computer to a point before the updates were installed.

Go to Start > Computer > System Properties (top bar) > System Protection (left side) > System Restore and choose a restore point that is before the date the Updates were installed.

Update KB976902 is supposed to be installed alone, not with other updates. Can you tell from the dates of the updates that this is what happened?
My System SpecsSystem Spec
18 Jan 2011   #6

Windows 7 Home Premium 64bit
 
 

Yeah, the install was paired with some other updates. I'll try the system restore now.
My System SpecsSystem Spec
18 Jan 2011   #7

Windows 7 Home Premium 64bit
 
 

Hi, I tried the system restore several times. Each time it said system restore couldn't operate because it couldn't access a file, likely because of an anti-virus. So I disabled my COMODO firewall, my Avira Antivirus, and my Spyware Terminator, but it still wouldn't work.
My System SpecsSystem Spec
19 Jan 2011   #8

Windows 7 Home Premium 64bit
 
 

Okay, so I temporarily uninstalled my Avira, did system restore, and I am pretty sure my computer is now able to go to sleep normally. Thanks so much for the help!
My System SpecsSystem Spec
19 Jan 2011   #9

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Hey, glad to hear it.

Strange about Avira. An AV should not interfere like that. I'm wondering if it may have had something to do with the bad Updates install.
My System SpecsSystem Spec
Reply

 Laptop doesn't sleep when lid is closed




Thread Tools



Similar help and support threads for2: Laptop doesn't sleep when lid is closed
Thread Forum
Power up a laptop with the lid closed General Discussion
Solved BSOD when lid of laptop is closed and idle BSOD Help and Support
Solved BSOD - Usually When Lid is Closed, Maybe Sleep Problem BSOD Help and Support
Axcrypt doesn't clear closed file from memory Software
BSOD Problem when laptop lid is closed BSOD Help and Support
BSOD when laptop lid is closed, BSOD Help and Support
LG LS55 laptop with Win 7 doesn't come up from sleep Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:12 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33