New
#11
I agree- apologies.
This is a not uncommon problem with the new messenger. I do not use it, but one solution I have listed, seems to be the answer:
Return back to the previous version of microsoft live 2009. ( Windows Live Messenger 2009 Build 14.0.8117.416). There is a softonic custom download manager. You can trust it, BUT don't install the toolbar. Disable the option during setup.
log on with live messenger 2009 client. All contacts, should now be online.
Download the offline installer for live messenger 2011. Instal lit, without removing the old version. Let the live installer do it for you.
The new re-installed live messenger 2011 should log on without any problems and all your contacts should be online.