Hard Device Change at Restart

IMAyNeed

IMAyNeed

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I have 2 internal hard drives in my notebook.
Disk1 is my library (documents, etc.) with no boot files.
The boot is in Disk2 with my operating systems.
Sometimes when I leave my computer open for video editing, etc., when I open it, I see that it has restarted, and waiting with flashing _ on the black screen.
When I check the BIOS, I see that the hard disk device order has changed from Disk2 to Disk1.
How could this happen and why?
Is there any way for me to learn why the computer has restarted itself?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel® Core™2 Duo mobile processor P8700 2.53...6GB DDRIINVIDIA GeForce GTX 260M
Computer Manufacturer/Model Number
ASUS G72 Notebook
OS
Windows 7 Ultimate 64-bit
CPU
Intel® Core™2 Duo mobile processor P8700 2.53 GHz
Memory
6GB DDRII
Graphics Card(s)
NVIDIA GeForce GTX 260M
Sound Card
EAX Advanced HD 4.0 + Logitech Wireless Headset G930
Monitor(s) Displays
17.3" LED-backlit LCD high-definition plus widescreen
Screen Resolution
1600 x 900
Hard Drives
2 x Seagate Momentus 500 GB 5400.6 SATA 3Gb/s
Cooling
Targus
Mouse
Logitech Wireless Trackball M570
Internet Speed
3 to 6 Mbps Download / .5 to 1 Mbps Upload
Other Info
Clear Modem with Wi-fi*
Comodo Internet Security Premium
My first step would be to check for bios updates for your notebook. Not something I would normally suggest messing with, but if there is a specific fix for the problem it would probably be worth the effort.

There do appear to be quite a few bios updates for that model.
ASUSTeK Computer Inc. - ASUS - ASUS G72Gx
Unfortunately change notes are not indicated on the downloads page.

...have you ever flashed a bios before?
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
The first step is to check your Event logs for any errors or reasons for the reboot. You'll also find out the exact time the reboot occured.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
DeaconFrost said:
The first step is to check your Event logs for any errors or reasons for the reboot. You'll also find out the exact time the reboot occured.
Click to expand...

Was I wrong in thinking we needed to address the hardware address issue?
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
If you mean by updating BIOS from ASUS Flash, yes, I did.
I will check the BIOS Updates on ASUS.
ASUS has an auto update program, but it never worked on my computer (and many others).
It always tries to download the same file.

Thanks for the event logs information. I needed that.
Is there any place I can learn to use Event Logs efficiently?
How do I see the restart time? (Hope will figure out soon).
I googled it, but couldn't figure it out yet.
Anyway, thanks for the information.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel® Core™2 Duo mobile processor P8700 2.53...6GB DDRIINVIDIA GeForce GTX 260M
Computer Manufacturer/Model Number
ASUS G72 Notebook
OS
Windows 7 Ultimate 64-bit
CPU
Intel® Core™2 Duo mobile processor P8700 2.53 GHz
Memory
6GB DDRII
Graphics Card(s)
NVIDIA GeForce GTX 260M
Sound Card
EAX Advanced HD 4.0 + Logitech Wireless Headset G930
Monitor(s) Displays
17.3" LED-backlit LCD high-definition plus widescreen
Screen Resolution
1600 x 900
Hard Drives
2 x Seagate Momentus 500 GB 5400.6 SATA 3Gb/s
Cooling
Targus
Mouse
Logitech Wireless Trackball M570
Internet Speed
3 to 6 Mbps Download / .5 to 1 Mbps Upload
Other Info
Clear Modem with Wi-fi*
Comodo Internet Security Premium
Maguscreed said:
Was I wrong in thinking we needed to address the hardware address issue?
Click to expand...
Not necessarily, but checking the event logs would tell you if it was hardware or software. I'd be nervous about doing a BIOS update if I found out that the board had faulty memory, a faulty power supply, or was over-heating...all of which could cause the spontaneous reboots. That's why I suggested the event logs...so he'd know why the reboot occured.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
IMAyNeed said:
Is there any place I can learn to use Event Logs efficiently?
Click to expand...
There isn't really anything to learn, to be honest. The events are broken down by type...system, applications, security, etc. Then they are listed by chronological order. The errors will stand out as soon as you open up the Event Viewer.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
I suspect a weak/failing CMOS battery....Part # CR2032...available anywhere.
 

My Computer My Computer

At a glance

Vista Ultimate X64/ Windows 7 Dual-bootQ66004G OCZ PC2 8500 PlatinumEVGA 8800GTS Vid Card
Computer Manufacturer/Model Number
Self-Built
OS
Vista Ultimate X64/ Windows 7 Dual-boot
CPU
Q6600
Motherboard
ASUS P5K
Memory
4G OCZ PC2 8500 Platinum
Graphics Card(s)
EVGA 8800GTS Vid Card
Hard Drives
500G Seagate SATA
200G Seagate SATA
100G WD Caviar SATA
80G WD Caviar IDE
PSU
OCZ Elite 800W PSU
Case
RaidMax Smilodon Case
patio said:
I suspect a weak/failing CMOS battery....Part # CR2032...available anywhere.
Click to expand...

Certainly a cheap fix if it's the case.
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
I will check the event logs and inform you guys.
Thanks for your replies.

Addition: I still couldn't find any restart errors yet.
But still will keep you update when I find it or if it happens again.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel® Core™2 Duo mobile processor P8700 2.53...6GB DDRIINVIDIA GeForce GTX 260M
Computer Manufacturer/Model Number
ASUS G72 Notebook
OS
Windows 7 Ultimate 64-bit
CPU
Intel® Core™2 Duo mobile processor P8700 2.53 GHz
Memory
6GB DDRII
Graphics Card(s)
NVIDIA GeForce GTX 260M
Sound Card
EAX Advanced HD 4.0 + Logitech Wireless Headset G930
Monitor(s) Displays
17.3" LED-backlit LCD high-definition plus widescreen
Screen Resolution
1600 x 900
Hard Drives
2 x Seagate Momentus 500 GB 5400.6 SATA 3Gb/s
Cooling
Targus
Mouse
Logitech Wireless Trackball M570
Internet Speed
3 to 6 Mbps Download / .5 to 1 Mbps Upload
Other Info
Clear Modem with Wi-fi*
Comodo Internet Security Premium
Do you have any image or link to that Part # CR2032.
I don't know what I am looking for or how to change my CMOS battery.

Is it this?

31w74gpPsbL._SL500_AA300_.jpg
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel® Core™2 Duo mobile processor P8700 2.53...6GB DDRIINVIDIA GeForce GTX 260M
Computer Manufacturer/Model Number
ASUS G72 Notebook
OS
Windows 7 Ultimate 64-bit
CPU
Intel® Core™2 Duo mobile processor P8700 2.53 GHz
Memory
6GB DDRII
Graphics Card(s)
NVIDIA GeForce GTX 260M
Sound Card
EAX Advanced HD 4.0 + Logitech Wireless Headset G930
Monitor(s) Displays
17.3" LED-backlit LCD high-definition plus widescreen
Screen Resolution
1600 x 900
Hard Drives
2 x Seagate Momentus 500 GB 5400.6 SATA 3Gb/s
Cooling
Targus
Mouse
Logitech Wireless Trackball M570
Internet Speed
3 to 6 Mbps Download / .5 to 1 Mbps Upload
Other Info
Clear Modem with Wi-fi*
Comodo Internet Security Premium
cmosbatt.jpg
 

My Computer My Computer

At a glance

Vista Ultimate X64/ Windows 7 Dual-bootQ66004G OCZ PC2 8500 PlatinumEVGA 8800GTS Vid Card
Computer Manufacturer/Model Number
Self-Built
OS
Vista Ultimate X64/ Windows 7 Dual-boot
CPU
Q6600
Motherboard
ASUS P5K
Memory
4G OCZ PC2 8500 Platinum
Graphics Card(s)
EVGA 8800GTS Vid Card
Hard Drives
500G Seagate SATA
200G Seagate SATA
100G WD Caviar SATA
80G WD Caviar IDE
PSU
OCZ Elite 800W PSU
Case
RaidMax Smilodon Case
Thanks!
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel® Core™2 Duo mobile processor P8700 2.53...6GB DDRIINVIDIA GeForce GTX 260M
Computer Manufacturer/Model Number
ASUS G72 Notebook
OS
Windows 7 Ultimate 64-bit
CPU
Intel® Core™2 Duo mobile processor P8700 2.53 GHz
Memory
6GB DDRII
Graphics Card(s)
NVIDIA GeForce GTX 260M
Sound Card
EAX Advanced HD 4.0 + Logitech Wireless Headset G930
Monitor(s) Displays
17.3" LED-backlit LCD high-definition plus widescreen
Screen Resolution
1600 x 900
Hard Drives
2 x Seagate Momentus 500 GB 5400.6 SATA 3Gb/s
Cooling
Targus
Mouse
Logitech Wireless Trackball M570
Internet Speed
3 to 6 Mbps Download / .5 to 1 Mbps Upload
Other Info
Clear Modem with Wi-fi*
Comodo Internet Security Premium
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