Help and support issue


  1. Thomasx
    Posts : 6
    Win 7 ultimate x32
       New #1

    Help and support issue


    Hi

    I am having problems with the Help and Support in my win 7.

    For instance, if I click "Browse Help" and go down Files, folders and libraries -> Searching and organizing -> Searching and search options -> Change advanced indexing options, the only thing shown is a picture of a tool box with rotating arrows to Rotate counderclockwise and Rotate clockwise, apparantely beloning to some media program.

    If I search for something, like "indexing" or "windows" or whatever, the only result I get is

    "
    0 results for windows


    __elbasuer__
    Suggestions


    • Check your spelling
    • Try a different phrase


    Other options to try





    "

    Any ideas on what the problem could be and how to sort it would be very appreciated.

    Thanx

    Thomas
      My Computer
    Quote Quote

  3. Thomasx
    Posts : 6
    Win 7 ultimate x32
    Thread Starter
       New #2

    Finally found out how to correct the issue, caused by some bluetooth software

    Go into regedit and browse down to

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Assistance\Client\1.0\Namespaces\OEM\en-US\Titles
    (or whatever corresponding language you are using, I guess)

    Remove the "BCRM_Bluetooth_Help"

    Restart the application and now it should work, at least it did for me.

    Brgds

    Thomas
      My Computer
    Quote Quote

 

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