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Windows 7: Help and support issue

12 Feb 2011   #1

Win 7 ultimate x32
Help and support issue


I am having problems with the Help and Support in my win 7.

For instance, if I click "Browse Help" and go down Files, folders and libraries -> Searching and organizing -> Searching and search options -> Change advanced indexing options, the only thing shown is a picture of a tool box with rotating arrows to Rotate counderclockwise and Rotate clockwise, apparantely beloning to some media program.

If I search for something, like "indexing" or "windows" or whatever, the only result I get is

0 results for windows


  • Check your spelling
  • Try a different phrase

Other options to try


Any ideas on what the problem could be and how to sort it would be very appreciated.



My System SpecsSystem Spec
12 Feb 2011   #2

Win 7 ultimate x32

Finally found out how to correct the issue, caused by some bluetooth software

Go into regedit and browse down to

(or whatever corresponding language you are using, I guess)

Remove the "BCRM_Bluetooth_Help"

Restart the application and now it should work, at least it did for me.


My System SpecsSystem Spec

 Help and support issue

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