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#1
USB Unknown Device Errors
Hi All, I'm new around here but I've just solved a problem that may help anyone else who has the same thing happen.
I got a new Dell Studio XPS 13 laptop a week or so back, loaded W7 RC and everything worked fine after a bit of fettling here and there. On Tuesday or Wednesday I had a problem where the laptop locked up while using a Logitech USB Radio mouse. Thinking the mouse caused the lockup, I disconnected it and have been using the touch pad since and no lockups. So far so good. Then today I plugged in a set of Logitech USB headphones for Skype and I got an 'unknown device' error. I tried with other USB items, ADSL modem, memory stick, all had the same problem on both USB ports and nothing I did would solve the problem. Much googling and a search of this forum again came up with nothing I could use. I then had a flash of brilliance - I figured it must have been the mouse that started the problem when the laptop froze and somehow something was blocking the USB useage. I plugged in the mouse whereupon it loaded up the software and worked fine, and now everything else loads up and works OK too!
I can't explain it, I'm just a programmer and don't really understand computers but if it helps anyone else in the same frustrating situation, there it is.