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Windows 7: Help!

20 Feb 2011   #1

Windows 7 Home Premium 64-bit
 
 
Help!

Issues!
#1. I get a check mark with a duck on my taskbar just before my internet loses connection. I think the “duck” is spy doctor? I can’t find it in my programs at all! When I go back to internet it asks me if I would like to return to my last session.
#2. My control panel will not allow me to uninstall any programs, and yes I’m signed in as the admin. I get a popup that says “Ghost Installer” Installation log file not found. Some of these programs came on the computer from best buy.
#3. When I download songs or pics I sometimes get up to five copies of the same ones. Even though I have chosen default folders, they go to either video or some random buried folder inside another folder. Organizing these and deleting duplicates is a nightmare!!



My System SpecsSystem Spec
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20 Feb 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
If it does not happen with a clean boot
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Use clean boot procedure to find the cause.
My System SpecsSystem Spec
20 Feb 2011   #3

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

What is your Anti-Virus?

warning   Warning
These are symptoms of a Virus please Download and Run Microsoft Security Essentials and please run a Full System Scan


See http://www.microsoft.com/security_essentials/ For More Information

Hope This Helps,
Josh
My System SpecsSystem Spec
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20 Feb 2011   #4
Microsoft MVP

 

My System SpecsSystem Spec
20 Feb 2011   #5

Windows 7 Ultimate x32
 
 

Go to Action Center and click on Troubleshooting to see if it finds any problems.
My System SpecsSystem Spec
20 Feb 2011   #6

Windows 7 Home Premium 64-bit
 
 
Hi Josh

Quote   Quote: Originally Posted by Shadowjk View Post
What is your Anti-Virus?

warning   Warning
These are symptoms of a Virus please Download and Run Microsoft Security Essentials and please run a Full System Scan


See http://www.microsoft.com/security_essentials/ For More Information

Hope This Helps,
Josh
Thank you, I will try it. And my Antivirus is McAffee through my intrenet provider.
My System SpecsSystem Spec
20 Feb 2011   #7

Windows 7 Home Premium 64-bit
 
 
Hi

Quote   Quote: Originally Posted by derekbtw View Post
Go to Action Center and click on Troubleshooting to see if it finds any problems.

What is the "Action Center?"
My System SpecsSystem Spec
20 Feb 2011   #8

Windows 7 Home Premium 64-bit
 
 
Hi Greg

Quote   Quote: Originally Posted by gregrocker View Post
Thank you, I will try it. Susan
My System SpecsSystem Spec
Reply

 Help!




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