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Windows 7: Windows 7 64 bit problem


23 Feb 2011   #1

Windows 7 Pro 32bit
 
 
Windows 7 64 bit problem

Hey all, please can someone help...

Im using Windows 7 64 bit and everything seems to be fine until I install software. Nothing happens straight away ie when im on the windows itself, its when I restart or shutdown that has a quick blue screen an restarts itself.

Installing anything such as Adobe reader, Microsoft office, .. Now on restarting it asks me to start in last known mode (whatever) or startup repair - recommended. So I do the startup repair and during that it asks me to do a system restore in which I do, well... damn! all what I installed previously has gone, and windows is working fine again! though if I install anything it does the same thing again.

Its now had 3 installs of windows over and over again with drivers etc...
I am lost to whats causing this trouble now.

All my software is for 64bit! if you ask, yes its up to date.

Please help! thanks.

My System SpecsSystem Spec
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23 Feb 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome,
I have a rather important question, not relating to your post directly. Did you buy the Windows 7 OS, which came with a 32 and 64 bit DVD? If so are you using both at the same time, in different computers. The wording of your post seems to indicate that may be the situation.
My System SpecsSystem Spec
23 Feb 2011   #3

Windows 7 Pro 32bit
 
 

No! sorry, I didnt mean it like that .. what I meant was, ive used Windows 7 32bit version as of release with no problems! now ive upgraded to a new computer and NEWER version of Windows 7 64bit and having this problem.

Half asleep here so please do excuse me, haha.

Edit: revised it now
My System SpecsSystem Spec
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23 Feb 2011   #4

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
 
 

I would check you RAM with Memtest86+.
This sounds like a hardware problem.
My System SpecsSystem Spec
23 Feb 2011   #5

Windows 7 Pro 32bit
 
 

Quote   Quote: Originally Posted by pbcopter View Post
I would check you RAM with Memtest86+.
This sounds like a hardware problem.
Its brand new! and its doing this same thing on TWO computers, my older 1 and
the new one I only bought this week! ... so you see, its impossible its the RAM!
as its doing this exact same thing on both my computers

Edit: the RAM is Kingston 6gb DDR3 FYI. And windows 32bit works fine on
both the systems! the only reason im wanting to use the NEW 64bit is because ive
more RAM and want to use it.
My System SpecsSystem Spec
23 Feb 2011   #6

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
 
 

Where did you mention before that it occured on two computers?

Any way, before it blue screens, type advanced system settings in the start search box.
Hit enter.
Then go to Startup and recovery and select settings.
Uncheck Automatically Restart under System failures.
This will let you see the blue screen and maybe find out what is causing it..
My System SpecsSystem Spec
23 Feb 2011   #7

Windows 7 Pro 32bit
 
 

LoL .. sorry again, I didnt care about the older computer, but the newer one ive spent a lot of money on and planning on using from now, the older one im selling so didnt think to mention, again... sorry.

Ill do what you just said now and check out this bluescreen error and post it soon.
My System SpecsSystem Spec
23 Feb 2011   #8

Windows 7 Ultimate x64
 
 

Where did you get the software from if it's doing the same thing on two computers and your installing from the same disk maybe you have a bad copy....
My System SpecsSystem Spec
23 Feb 2011   #9

win7 ultimate x64
 
 

is it the same copy on all machines, cant you only activate 1 copy on 1 machine. i have heard 3 machines.. i maybe wrong.. also (just to add) just because its new ram dosnt mean its not faulty.. i know you said its on other machines. just felt i had to say that.. had the problem umpteen times.
My System SpecsSystem Spec
23 Feb 2011   #10

win7 ultimate x64
 
 

Quote   Quote: Originally Posted by Soul02 View Post
Quote   Quote: Originally Posted by pbcopter View Post
I would check you RAM with Memtest86+.
This sounds like a hardware problem.
Its brand new! and its doing this same thing on TWO computers, my older 1 and
the new one I only bought this week! ... so you see, its impossible its the RAM!
as its doing this exact same thing on both my computers

Edit: the RAM is Kingston 6gb DDR3 FYI. And windows 32bit works fine on
both the systems! the only reason im wanting to use the NEW 64bit is because ive
more RAM and want to use it.
ahh... did you update bios... is your board / boards compatible with 64 bit... just because it says it on the box x64... dont mean its compatible straight out the box, also is it a clean install of x64 , not an update of your x86 version... hope this helps..
My System SpecsSystem Spec
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 Windows 7 64 bit problem




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