Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows and Icons white/blank

24 Feb 2011   #1

Windows 7 Home Premium SP1 64-bit

I know I am not alone with this problem, but haven't been able to find a solution online - last encountered it some months back, but today it is back again. Folders 'show' as white squares (invisible) and many files lose their default icons and go blank as well. It's not just the icon picture - a whole batch of bmp files have been affected: if I right-click on them and choose Properties, the information tells me they are 1x1 pixel (they are not), or on others I am told that the bmp file is a folder containing 100s of MBs of files. (Wrong!).

Clearly Explorer has had (another) nervous breakdown. This occurred today as I was working as usual - no new programmes or alterations to the system. Last time a System restore fixed it, but has anyone sorted out what the problem is here?

Windows and Icons white/blank-1.jpgWindows and Icons white/blank-2.jpg

System restore didn't help this time - same thing. Even worse, my bmp files are being destroyed as I open the folder. For a split second they show as they should when I open the containing folder, then they go white and register as 1kb in size. If I choose to overwrite the folder with a backed up copy, without opening it, the replace files dialogue shows all files as being their original size however (i.e - no instance of do I want to overwrite the 'corrupt' 1kb file with the proper 2MB file, or whatever. The sizes and dates of the files show as being all the same.



My System SpecsSystem Spec

24 Feb 2011   #2

Windows 7 Home Premium SP1 64-bit

.. and now I can't undo the Restore as System restore no longer shows any option to undo it. Beginning to get really fed up with this!
My System SpecsSystem Spec
24 Feb 2011   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

First thought is a virus! Is your A/V up to date and running?
My System SpecsSystem Spec

24 Feb 2011   #4

Windows 7 Home Premium SP1 64-bit

Yes, I wondered that but 'Microsoft Security Essentials' reports no problems and is up to date.

My System SpecsSystem Spec
25 Feb 2011   #5

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Perhaps try running Malwarebytes and CCleaner. You could also try a sfc /scannow, that can do no harm.
My System SpecsSystem Spec
25 Feb 2011   #6

Windows 7 Home Premium SP1 64-bit

Nothing helped - I also ran a full virus scan overnight (it scanned almost 8,000,000 items) - nothing found at all, all clear.

Luckily I make images of the C drive at least once a month, using the Windows 7 utility, and I had one 10 days old. So I restored the C drive using the backed up image - it only took about 3 minutes to complete (33GBs of data) and now the problem has gone. But I have no doubt it will reappear yet again at some stage, so I will make sure I make regular images of my C drive & registry..

How does one get Microsoft to look into this (my Windows 7 came from the people who made the PC and they are not interested in such matters) - as I say, I am not the only one who has suffered from this by any means?

My System SpecsSystem Spec
25 Feb 2011   #7


If it happens again you may want to check the event logs to see if anything untoward appears, just type event into the start box.


Icon Cache - Rebuild

might be able to help too

My System SpecsSystem Spec
25 Feb 2011   #8

Windows 7 Home Premium SP1 64-bit

Hi, thanks. I did try the icon cache rebuild last time this happened, to no end. Doubt there'll be anything recorded, but worth a look next time..

My System SpecsSystem Spec

 Windows and Icons white/blank

Thread Tools

Similar help and support threads for2: Windows and Icons white/blank
Thread Forum
Solved Blank icons/white thumbnails + slow My Computer General Discussion
Solved Windows 7 Desktop Icons altered with White Sub-icon General Discussion
keep getting a blank white page that covers 3/4's of my desktop Performance & Maintenance
Blank White Screen Upon Start Up System Security
Blank\White Icons Software
windows 7 on start-up,my desktop icons go white? General Discussion
After Login Desktop Icons White/Blank Says Can't Open T General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:48 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33