|26 Feb 2011||#1|
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New to Windows 7 - Issue
I am new to windows 7 and have an issue with going out of sleep mode. When my computer goes to sleep, I must shut off the power and restart to get it going again. Today, while looking around inside one of the troubleshooting areas (can't find it now), there was a message about not being able to exit sleep mode because of an un-needed driver and it was listed somewhat like this.......can't find it, because I don't know where I found it. Anhow, it said if this was not needed to delete it, but I don't know how:
"These drivers are causing Windows to resume slowly:
Name = AMD multi-vendor Miniport Driver
Filename = atikmpag.sys
Publisher = AMD, Inc.
If you no longer use this device consider uninstalling it.
I have an ATI Radeon HD 5500 and I don't have a clue how to get inside there and remove this area that is causing my issue. How do I enter the driver area and how do I remove or uninstall this driver?
|My System Specs|
|26 Feb 2011||#3|
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You may only need to turn off the ATI software package which is probably starting up with Windows 7 and running all the time. It's not needed except for its separate driver, unless you are overclocking or running separate settings.
Go into msconfig>Startup and uncheck the ATI listings: Startup Programs - Change
Restart and try sleep>wake. If problem persists go into Device Manager, on View tab>Show Hidden Devices, browse to find the logged problem driver and disable it to see what happens.
If you have a lot of other programs starting with Windows 7, I would uncheck all but AV and gadgets unless you absolutely have to have them started on the desktop when you startup. Otherwise they are freeloaders on RAM/CPU, Startup and can spy on you.
Here are other troubleshooting fundamentals for Windows 7 since you are already checking your logs : Computer lags every couple seconds
|My System Specs|
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