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Windows 7: Right Mouse Button

16 Mar 2011   #1

Windows 7
Right Mouse Button

Hey all,

I am new here so please bare with me. I just upgraded my Vista to Windows 7 Home Premium yesterday. Finally after a long wait to get it done, my pc is amazing and I love it so far. However one problem is driving me nuts. I have a brand new mouse it's a logitech and it's wireless, I have fresh batteries in it and I have re-set the pc numerous times as well as checked all mouse settings. I have looked everywhere and when I right click on the mouse (any mouse I connect to the pc at this point) it only opens up with a white or pink box as show in the picture below. Nothing pops up. I really use that right click a lot, I hope you all can help. I can't even right click on start menu, same thing happens, so its hard to fix it..

Attached Thumbnails
Right Mouse Button-pc.png  
My System SpecsSystem Spec

16 Mar 2011   #2

Windows 7 Home Premium x64 OEM --> RTM clean install

Hi there, and welcome to the forums.

Have a look at this excellent tutorial, it might solve it for you.
My System SpecsSystem Spec
16 Mar 2011   #3

Windows 7

It didn't solve the problem, thanks for the help. Let me know if you have any more ideas.

My System SpecsSystem Spec

16 Mar 2011   #4


First, have you tried a known working mouse on your system to see whether the problem is the system or the mouse?

Then, have you downloaded the most recent drivers for your mouse? You might try going to Device Manager, (under Mouse and Other Pointing Devices) and deleting the mouse. Reboot and let the system reinstall the driver for it. Sometimes a program, bad driver or conflicts that destroy or corrupt files will necessitate a REinstallation.

There's also some help on-line -- by way of example, take a look at these articles, and there's more on Google:

Logitech Wireless Mouse - How To Information |

Logitech Cordless Mouse Right click not working
My System SpecsSystem Spec
16 Mar 2011   #5

Windows 8.1 Pro RTM x64

Hi Jennifer and welcome to Windows 7 Forums

I can't see anything in your picture.

In your mouse properties, have you clicked on Restore Defaults?
My System SpecsSystem Spec
16 Mar 2011   #6

Windows 7

I am sorry, I got a better one now. Its just a white box, I restored the settings yes. All the mouses I use on this computer, wired and wireless are doing this. I never had this issue until I upgraded.

Attached Images
My System SpecsSystem Spec
16 Mar 2011   #7

W7 Professional x64

I have an idea, just for something to try. Let's try turning off Windows Aero, and see if you still see the difficulty.

Please do the following:
> Start
> Control Panel
> Personalization
In the box displaying themes, scroll down until you see Windows Classic, and click on that. If you then right click on things, do you still have no menu?
My System SpecsSystem Spec
16 Mar 2011   #8

Windows 7

@ WebMattR

I did exactly what you told me to do. Went to Classic clicked that, it was still the same thing. If I go over a picture to save it, or just right click in general, that whole right click doesn't want to work.

@ ImPerfect1

I plugged in my old mouse (wired by the back of the pc) and it doesn't work either. The drivers say they work fine. I unistalled, restarted, let it reinstall and it still wasn't working.

I am beginning to think something went wrong when I upgraded. Which is really horrible for me cause it took a very long time.

Thank you All
My System SpecsSystem Spec
17 Mar 2011   #9

Windows Seven Ultimate x64 SP1

Was that your only option? That is why I always do clean installs, I have had bad times with upgrades. Have you tried going to safe mode and see if the problem persists?
My System SpecsSystem Spec
17 Mar 2011   #10
Microsoft MVP

Vista and now 7 in 32 and 64 bit.

I believe this can sometimes happen when Windows 7 install misinterprets a reg entry in Vista, during an upgrade. Try this if you are confident with using the registry.

Back up your registry first!
Open up regedit.exe through the start menu search or run box, and then browse down to the following key (create the key if it does not exist)

Create a new 32-bit DWORD value on the right-hand side named NoViewContextMenu with one of these values:
  • Enable Context Menus: 0
  • Disable Context Menus: 1
The change should be instant, whether enabling or disabling the context menus.
Note that this setting could also be set under HKEY_LOCAL_MACHINE as well, so you should check both places if this doesn’t work.
My System SpecsSystem Spec

 Right Mouse Button

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