Shut down

plas686 · 04 Jul 2009

Windows 7 will not shut down. The "shutting down" screen appears and the systems stays there forever.

Any ideas?

Orbital Shark · 04 Jul 2009

Hi plas686, welcome to the forums.

What AntiVirus are you using if any? I've had the same experience where certain AV software was halting the shutdown process.

plas686 · 04 Jul 2009

I just installed AVG Free but this was happening before that. 7 has never shut down properly. BTW, I'm running x64.

Dinesh · 04 Jul 2009

Hi plas686, this tutorial will help you speed up shutdown.
Shut Down -Speed Up

Orbital Shark · 04 Jul 2009

In all honesty id try diconnecting from the net on your next bootup then uninstall or at least disable your AV then try shutting down as this has been a known issue. Also if you could fill in your system specs (User CP -> System Specs) so we can accurately advise that'd be great

DocBrown · 04 Jul 2009

plas686 said:

I just installed AVG Free but this was happening before that. 7 has never shut down properly. BTW, I'm running x64.

Which Build of Win7 ?

vasujain · 04 Jul 2009

there can be some hardware issue...please do check the compatibility and update all drivers before u use the windows 7.

also u may refer 2 the following links:

Your computer stops responding when you try to shut down in Windows XP
Computer does not shut down properly if Selective Suspend is enabled
although thse are helpful for those using windows xp /vista.
but u may try these as well.

Petoskey · 04 Jul 2009

It may be a Driver issue. I havethe same problem on my windows XP sadly

but I can't figure out how to fix it =/