Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: HELP: Frequent failure to shut down.

29 Mar 2011   #1

Windows 7 Professional 64 bit
HELP: Frequent failure to shut down.

Problem description: While not occurring all of the time, it has become apparent that if my computer experiences a long period of activity, say if I am playing on it for a number of hours for example, the system will struggle to shut down. This means that once I click the button to shut down the system can sometimes take 5-10 minutes to finally shut down. At one instance the system hung up for so long that it caused a bluescreen of death, forcing me to just kill the power to the PC. Usually however the system shuts down in seconds like normal.

Attempted fixes: What have you tried to do to resolve the problem?

I examined the Event Viewer and learned that during each problem event where the computer would start to hang up, leading to the shut down problems, the program "Bonjour Services" is clearly defined in long strings of errors. Wanting to make sure that this program was responsible for the problem I waited for the issue to occur again and sure enough, each time the Bonjour Services was causing the issue. I know that this program comes with iTunes (which I use) but I simply uninstalled Bonjour since I don't use any of the specific functions it uses. Well it seems the problem has not simply been fixed by uninstalling Bonjour. I am still encountering the occasional stall upon shutdown, but this time the event viewer does not show any errors regarding it. I only uninstalled Bonjour through the Add/Remove Programs in My Computer, is it possible that there are still parts of it screwing with my computer? It can't be a coincidence since Bonjour was clearly identified with each error in the event viewer for all of the previous shutdown issues.

Recent changes: Have you made any changes to your system/configuration recently that might have caused the problem?

Not that I am aware outside of the usual updates to Windows.

Operating System: Windows 7 64 bit

System specs: CPU: 2500k, MB: Asus P8p67, GPU: 570GTX, RAM: Corsair XMS3 1333mhz 8gb.

My System SpecsSystem Spec

01 Apr 2011   #2

Win 7 Ultimate 64-bit. SP1.

I only uninstalled Bonjour through the Add/Remove Programs in My Computer, is it possible that there are still parts of it screwing with my computer?
Go to Start > Run
Type services.msc.
Look for Bonjour Service name.
If itís not there, youíve probably removed it.

BTW Great first post...
Well done.
My System SpecsSystem Spec

 HELP: Frequent failure to shut down.

Thread Tools

Similar help and support threads for2: HELP: Frequent failure to shut down.
Thread Forum
Frequent BSOD Shut Downs BSOD Help and Support
BSOD driver power state failure shut-down issues BSOD Help and Support
Frequent, random BSODs: Driver Power State Failure most common BSOD Help and Support
Frequent Updates, Every Shut Down Windows Updates & Activation
internal power failure during restart and shut down BSOD Help and Support
Shut Down Failure BSOD Help and Support
Failure to shut down when using sleep Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 05:50 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33