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Windows 7: Can't delete old "Windows"

01 Apr 2011   #1

Windows 7 Professional
 
 
Can't delete old "Windows"

I want to delete the previous "Windows" from the hard drive but get this message:
"You need permission to perform this action. You require permission from TrustedInstaller to make changes to this folder." I appreciate any suggestions you all have to accomplish this. Thanks. ec



My System SpecsSystem Spec
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01 Apr 2011   #2
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello Ellen.


Have a look at this tutorial at the link below and be sure to post back with any further questions you may have and to keep us informed.



How to Delete the Windows.old Folder in Windows 7
My System SpecsSystem Spec
01 Apr 2011   #3
Microsoft MVP

 

Please post back a screenshot of your maximized full Disk Mgmt drive map with listings using the Snipping Tool in Start Menu. Tell us exactly what you want to delete and where. We will give you the steps.
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03 Apr 2011   #4

Windows 7 Professional
 
 
Can't delete old Windows

Thank you for offering to help. I'm attached a snippet screen shot of the C drive showing Windows and Windows 7 and a shot of everything under the previous Windows. The reason I want to delete the previous Windows is because it takes up so much space. Again, my thanks for your help and for the others who responded to this query before. ec
My System SpecsSystem Spec
03 Apr 2011   #5

Windows 7 Professional
 
 
Delete old Windows - for attachment

Oooops! Sorry, I forgot the attachment. old Windows to delete.pdf I hope it went through. ec


My System SpecsSystem Spec
03 Apr 2011   #6
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello Ellen, the snip didn't load; have a look at this info below.

This is the one we really need first.
Note   Note

In the Windows start menu right click computer and click manage, in the left pane of the "Computer Management" window that opens click disk management and post a maximized snip of that.


How to Upload and Post a Screenshot and File in Seven Forums

My System SpecsSystem Spec
03 Apr 2011   #7

Windows 7 Professional
 
 
Can't delete old Windows

I hope this Word doc of disk management works. ec


Attached Files
File Type: docx Disk management snippet.docx (107.3 KB, 22 views)
My System SpecsSystem Spec
03 Apr 2011   #8
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Ellen,

Did you already try what was in the link that Bare Foot Kid (Ted) posted above to try and delete the Windows.old folder?
My System SpecsSystem Spec
03 Apr 2011   #9
Microsoft MVP

 

Are you trying to delete the windows.old folder left over from an install, or are you trying to delete Windows?

If you are trying to delete Windows, which drive is it on in the screenshot? What OS is it?

If you are trying to delete windows.old, I am sorry I misunderstood your post which says you are trying to delete Windows from the HD:


Quote   Quote: Originally Posted by ellenc View Post
I want to delete the previous "Windows" from the hard drive but get this message:
"You need permission to perform this action. You require permission from TrustedInstaller to make changes to this folder." I appreciate any suggestions you all have to accomplish this. Thanks. ec
My System SpecsSystem Spec
Reply

 Can't delete old "Windows"




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