Loss of hibernation functionality on Windows 7 Professional

JamesWhite · 05 Apr 2011

Hi,

I have a Compaq Presario CQ60 307-SA laptop which is running Windows 7 Profession (32 bit) I recently tried to put it into hibernation but found that my laptop will no longer do so.

Hibernation had been working fine up until I upgraded my hard drive from a 160 GB 5400 RPM WD Elements Scorpio Blue to a 500 GB 7200 RPM WD Elements Scorpio Black hard drive. Ever since then I can't put my laptop into hibernation.

The menu option for Hibernation is displayed so it is enabled, however when I attempt to hibernate the laptop the screen goes blank (As if it was going to hibernate) but then after a few short seconds the screen flashes and then the login screen appears again prompting me to login into my user as if I had just booted up the machine

The only possible cause that I can think of is that I did a full system image of my old hard drive and used my Windows 7 disc to restore the image onto the new hard drive. Rather than re-installing my whole OS from scratch, so maybe the hibernation file/settings got bodged.

I tried the following FixMe solution below, but it had no effect on my problem:
http://support.microsoft.com/kb/920730

Thanks in advance,

James

DarkXeno · 05 Apr 2011

One thing to try to totally disable hibernation and then reboot and re-enable it. It sounds like the hibernation file got messed up.

JamesWhite · 05 Apr 2011

I ran powercfg.exe -h off and rebooted I then ran powercfg.exe -h on and reboot but the problem still remains.

gregrocker · 05 Apr 2011

Check the Performance log for what might be hanging hibernation: troubleshooting steps

If nothing is apparent, use the tool the Pro's use to trace this: Trace Windows 7 boot-shutdown-hibernate-standby-resume issues - MSFN Forums

DarkXeno · 05 Apr 2011

You can also try loading SP1 and see if that helps.

JamesWhite · 05 Apr 2011

Thanks, I'll check the logs.

Sorry I should of said before I am running SP1.

JamesWhite · 05 Apr 2011

Couldn't see any errors related to hibernation, will try the Windows Developer Tools you linked to.

fafhrd · 05 Apr 2011

Have you installed your chipset drivers? Do they need updating? These enable the power settings, including hibernation, to be configured.

The commandline for setting the hibernation is powercfg -h on (1), and to turn it off is powercfg -h off (2). (elevated command prompt - run as administrator, even if you are an administrator).

If the hiberfil.sys is highly fragmented it can cause problems - enter command (2) and reboot to delete the hibernation file. Chkdsk and defragment, filling gaps, reboot again then turn hibernation on with command (1).

I use Puran Defrag which can perform the disk check and boot time defragmentation in a single operation, a lot faster than the windows defragmenter.

Puran Defrag Trial and Free Edition Download

ps Sorry re. duplication of stuff mentioned already

JamesWhite · 05 Apr 2011

There are no newer chipset drivers avaliable for my laptop. I haven't checked my hard drive for fragmentation, however because it pretty new I thought it wouldn't be fragmented.

I got the following error from the Windows Performance Tools Kit:

[2011/04/05-20:37:18.432] Changing power state...
[2011/04/05-20:37:23.658] SetSystemPowerState failed with 0x00000002.

Along with a dialog box saying the same. Couldn't change the power state.

gregrocker · 05 Apr 2011

Upload the .etl results file to a file sharing server like Windows Live or Skydrive which will host 25gb free with each Live ID, then post back the link here and our resident expert Cluberti will analyze it for you.