sorry first of all iam a newbie- up until a few weeks ago I was not having any problems with windows but now i keep getting at random times error 5 access is denied message pop up I don't know how to fix this very annoying problemso far I don't think its affecting anything. I just really would like to solve this issue.any help would be much appreciated
Hi,
Can you correlate this message to any recent software installation or download, or a change to your system that you made?
Can you tell us more about what anti-malware/virus software you have running on your PC?
Regards,
Golden
The error can be due to a number of things, but first of all, download this;
Malwarebytes
and run a full scan with it. If it finds anything post the log here.
Regards....Mike Connor
I am running Mcafee 2010 and I haven't recently installed anything. it just happened one night after I woke my cpu from sleep I only really watch movies on my pc.i have done many scans and defrags but still this pesky msg pops up very randomly a few times a day.as you can see from the pic it pops up in pairs
thanks i will try the Malwarebytes first
You have malware on your machine based on the log. Running a full scan would be a good decision.
Yes, your machine is infected. You can remove the malware with that free version of Malwarebytes, but it wont repair any damage the malware did.
You only ran a "Quick Scan", run a full scan to find all malware.
It is sometimes possible to fix some of the damage, but it takes a long time to find and troubleshoot all the problems and is not guaranteed to work either.
The only really sensible option is a clean install of windows.
You might also like to read this;
The time has come the walrus said......
Regards....Mike Connor
thank you so much i know that a fresh install would do the trick.but how can i tell what files were affected?and how it will hurt my pc?
The full scan will tell you what files and registry entries are affected, and if you tell it to, it will remove the malware, but this may render your system inoperable.
Unfortunately, there are now so many types and variations of these things that only a malware specialist could even begin to tell you what they affect and how.
These things can not normally damage your hardware, they just make the operating system and software unusable, many try to access information, and occasionally allow botnets and other stuff to take over your PC.
Regards....Mike Connor
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