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Windows 7: Need Help: Can't Print Envelopes

12 Apr 2011   #1

Windows 7 Ultimate 32-bit
Need Help: Can't Print Envelopes

Hi Everyone!

I am really frustrated because since I switched to Windows 7 I'm unable to print my envelopes.

Here are my steps:

  1. Go to Word Tools > Envelopes & Labels
  2. Fill out both boxes
  3. Click on Options to make sure that it's a #10
  4. Place my envelope in the paper tray
  5. Click print
  6. Word is preparing to background print the document
  7. A "Save As" box appears and I click "Save"
  8. After quite awhile, a "Picture Viewer" image of the envelope appears
  9. I open File > Print
  10. A print box appears with the default printer as Microsoft Office Document Image Writer
  11. I change it to my usual HP printer and click OK
  12. A "Save As" box appears
  13. I hit "Save" and print
  14. The envelope prints out "portrait" style instead of landscape
  15. I decide to leave the Microsoft Office Document Image Writer as the default
  16. Hit "print"
  17. Nothing happens

Thank you!

My System SpecsSystem Spec
12 Apr 2011   #2

W7 Professional x64

If you change your default printer to the HP Printer, does that solve this for you?
My System SpecsSystem Spec
12 Apr 2011   #3

win7 home premium-64bit-SP1-IE9RTM

Welcome to the forum, Vic123
Have you tried to right-click your HP printer and go to properties then select LANDSCAPE?
Hope that help.
My System SpecsSystem Spec

12 Apr 2011   #4

Windows 7 Ultimate 32-bit

My System SpecsSystem Spec
12 Apr 2011   #5

W7 Professional x64

Glad I could be of assistance. It's always good to see things get solved.
My System SpecsSystem Spec

 Need Help: Can't Print Envelopes

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