Error NGSCM.DLL is missing

If you have the factory recovery DVD then the original drivers and software will be on it.

There may also still be a factory recovery partition on your machine, and that may also be sufficient, it depends on how the recovery is done. If it is an image, then you should be safe enough simply doing a recovery of that image. This should set the machine back to factory defaults.

Before you install any other software, scan it for malware. Any discs or DVD's you have burned yourself as backups etc, or any USB drives you use, you must scan for malware.

Regards....Mike Connor

MBam instructions:
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

Yes. If you have the original DVD's then everything should be fine. You should make sure of this before you begin though.

You should also still format the disk(s) in your machine before you do the new install. I assume you mean a Sony Vaio ?

Notebooks - Laptops - Computers VAIO | Sony Style USA | Sony

Regards....Mike Connor

dipa said:

ya i have sony vaio

But why all drives? i have so many datas .. how to take back up of them all?

can't i format just a C: drive?

The problem is that the malware infects various files, and can be on any of your drives.

You can run the Malwarebytes FULL scan after updating the database, and let it delete all the malware it finds, then run the SUPERantispyware as well, and let it also delete any malware it finds. This should get rid of the malware, but there are no guarantees.

If you backup existing files then you also backup any malware that is in them. Run the scans and delete the malware before you back anything up.

That may be safe enough, but it assumes that those two scanners find all the malware and remove it.

If your system runs OK after deleting all the malware, then you MAY! Be OK. If it still does not run properly, then you will have to install Windows.

Some malware alters system files, registry entries, etc, and just removing the malware does not automatically repair any changes it made, or damage it caused.

That is why it is necessary to install Windows new.

The scans are to ensure that you remove any malware before you backup.

Regards....Mike Connor

I have to leave now, but if you need any further assistance or information, then I am sure somebody else will step in here to help you.

Regards....Mike Connor

Please see my post above!

MBam instructions:
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected