Can't Print

don29patty1 · 18 Apr 2011

If I click on the print icon (upper right) it sends me to a “save as” window and will not allow me to print. I tried to print something out of Adobe Reader and if does the same ting. Any ideas????

Irene · 19 Apr 2011

don29patty1 said:

If I click on the print icon (upper right) it sends me to a “save as” window and will not allow me to print. I tried to print something out of Adobe Reader and if does the same ting. Any ideas????

Various questions:

Which printer are you using?
Where/which window are you printing from?
Which software are you printing from?
Has it just happened - were you able to print successfully previously?

If it has just happened and worked satisfactorily before, you could try System Restore to a date before it began to fail:
System Restore

Nigsy · 19 Apr 2011

Sounds like either:

You have no printer installed
You default printer has changed to XPS doc writer or office doc writer

Go to start > devices and printers and check what is installed under printers? Also check which entry has the green tick. If you have a printer installed and it's not the default device, right click on it's picture and select set as default from the menu.

don29patty1 · 19 Apr 2011

Thanks all. I got it going. For some reason when I upgraded from Vista to W7 the printer drivers needed to be reinstalled. Once I did that it works fine.

The Howling Wolves · 19 Apr 2011

Thanks for reporting back and that you found the solution.
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