New
#1
A very helpful discovery
I happened to run across this program while performing a 'Search'.
It's called "Problem Steps Recorder"
I tried it out and it captures every single mouse click and change that you make, it actually highlights certain areas of text as well. You can e-mail, annotate, etc. Clicking on help brought up a detailed help file on the program.
You can automatically capture the steps you take on a computer, including a text description of where you clicked and a picture of the screen during each click.
It outputs a .zip file on the desktop which extracts a .mht file which opens in your browser. This contains all the captured images a poster may take to provide a 'recording' of the exact steps the poster took to reproduce an error. These files can than be reviewed by the regular members of the forum.
I believe this could be a huge asset for those of us who are trying to provide a resolution to the poster's problem
You can access it by going to Start > Run, and type 'psr'
Thanks go out to Radenight at http://windows7forums.com for helping me with this new discovery.