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Windows 7: Windows 7 black screen with cursor


22 Apr 2011   #1

windows 7
 
 
Windows 7 black screen with cursor

hi for some reason my dell inspiron 1525 screen went black with a moving cursor when i turned it on..i dont want to reinstall because i have alot of important data on it.the same thing happens in safe mode, ive tried system repair,system restore,system image recovery
and diagnostic..i tried to to run sfc /scannow
but it says "there is a system repair pending which requires reboot to complete. Restart Windows and run sfc again.

I've restarted multiple times still the same result occurs
can any one help!!!?

also here is my log file results if it helps


My System SpecsSystem Spec
.

22 Apr 2011   #2

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi there
if you have run the sfc scan several times and it does not find any violations have you run a virus/mailware scan? check for updates for your drivers graphics card etc. also a bios update check. also could you fill your specs out please so the forum readers can assist you better
My System SpecsSystem Spec
22 Apr 2011   #3

windows 7
 
 

Quote   Quote: Originally Posted by brianzion View Post
hi there
if you have run the sfc scan several times and it does not find any violations have you run a virus/mailware scan? check for updates for your drivers graphics card etc. also a bios update check. also could you fill your specs out please so the forum readers can assist you better


thanks! and i cant seem to run sfc /scannow now because it says "there is a system repair pending"
ok i will fill it out soon
My System SpecsSystem Spec
.


22 Apr 2011   #4

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

Check your hard disk for errors

You can help solve some computer problems and improve the performance of your computer by making sure that your hard disk has no errors.

Open Computer by clicking the Start button , and then clicking Computer.

Right-click the hard disk drive that you want to check, and then click Properties.

Click the Tools tab, and then, under Error-checking, click Check Now. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will simply report problems but not fix them.

To perform a thorough disk check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the hard disk itself, and it can take much longer to complete.

To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.

Click Start.

Depending upon the size of your hard disk, this may take several minutes. For best results, don't use your computer for any other tasks while it's checking for errors.

more info >>> http://windows.microsoft.com/en-US/w...isk-for-errors
My System SpecsSystem Spec
22 Apr 2011   #5

windows 7
 
 

Quote   Quote: Originally Posted by brianzion View Post
Check your hard disk for errors

You can help solve some computer problems and improve the performance of your computer by making sure that your hard disk has no errors.

Open Computer by clicking the Start button , and then clicking Computer.

Right-click the hard disk drive that you want to check, and then click Properties.

Click the Tools tab, and then, under Error-checking, click Check Now. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will simply report problems but not fix them.

To perform a thorough disk check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the hard disk itself, and it can take much longer to complete.

To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.

Click Start.

Depending upon the size of your hard disk, this may take several minutes. For best results, don't use your computer for any other tasks while it's checking for errors.

more info >>> Check your hard disk for errors

my screen goes black before it gets to the login i cant login to my computer.
im trying to fix it using command prompt
My System SpecsSystem Spec
22 Apr 2011   #6

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

ok turn the pc off unplug the mains socket then press the pc power button for 5 secs or more to discharge any power in the machine.
now take your graphics card out and then re-sit it.
take the ram out (memory) and re-sit it
before working inside pc remember to earth yourself by touching a metal part of the pc to help discharge the static electricity so not to damage sensitive parts
then plug mains in and re-boot
this will reset the motherboard.
My System SpecsSystem Spec
22 Apr 2011   #7

windows 7
 
 

Quote   Quote: Originally Posted by brianzion View Post
ok turn the pc off unplug the mains socket then press the pc power button for 5 secs or more to discharge any power in the machine.
now take your graphics card out and then re-sit it.
take the ram out (memory) and re-sit it
before working inside pc remember to earth yourself by touching a metal part of the pc to help discharge the static electricity so not to damage sensitive parts
then plug mains in and re-boot
this will reset the motherboard.
ok just tried it and screen is still black and still cannot use sfc /scannow
My System SpecsSystem Spec
22 Apr 2011   #8

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

have you a windows 7 repair disc that you have tried? and have you tried booting into safe mode? it sounds like it may be hardware errors as well.
My System SpecsSystem Spec
22 Apr 2011   #9

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

Using the F8 Method:

Restart your computer.
When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen as shown in the image below.


Attached Thumbnails
Windows 7 black screen with cursor-brys_2011.04.22_19h56m13s_001.png  
My System SpecsSystem Spec
22 Apr 2011   #10

windows 7
 
 

i have the upgrade disk but i don t want to reinstall
and yes i have tried safe mode..no go

Ok now when i turn it on it goes to the login screen (but no login bar appears ) and a moving cursor(the screen flashes every 11 sec)
My System SpecsSystem Spec
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 Windows 7 black screen with cursor




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