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Windows Won't Resume from Sleep; Restart not available
Hi there,
My laptop (Dell Vostro V13) is stuck in some kind of limbo. It went into sleep mode and won't wake up fully! It "resumes" the boot-up sequence right up until the four windows colors do their characteristic swirl animation - then the screen goes black.
I can't seem to force a fresh restart b/c every time I power off and back on, the laptop tries to *resume* and gets stuck again.
Hitting F2 and F12 allows me to run bios and memory tests, but to no avail. The laptop always attempts a resume.
How do I break this sleep-resume cycle and do a fresh restart? Reinstalling the OS is out of the question (too many important files will be erased)
many thanks!
Max