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Windows 7: Laptop Stuck in a start up loop!!


03 May 2011   #1

Windows 7 home premium 64 bit
 
 
Laptop Stuck in a start up loop!!

My sons laptop (Acer 5551) had a windows update over night about 3-4 days ago and since then it won't get past "Setup is starting sevices" it comes up with a box saying "Windows could not complete the installation. To install Windows on this computer, restart the installation". I have tried restarting in safe mode and the same message keeps coming up, any ideas? I am not a nerd so be gentle on me

Thanks Ray


My System SpecsSystem Spec
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03 May 2011   #2

Seven ultimate 32bit
 
 

Hi Ray,& welcome to the Forums..

Do you have the original installation disk?
My System SpecsSystem Spec
03 May 2011   #3

Windows 7 home premium 64 bit
 
 

No installation disk as I believe it is on a partition. I have tried the installation disk for my Desktop but I couldn't get the thing to read it, for some reason.
My System SpecsSystem Spec
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03 May 2011   #4

Seven ultimate 32bit
 
 

Have you tried booting in other safemode options? Like with commandline
My System SpecsSystem Spec
03 May 2011   #5

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by SmurofNeves View Post
Have you tried booting in other safemode options? Like with commandline
Yes I have but to no avail it just gets so far and comes up with the same message as above, it is really frustrating.
My System SpecsSystem Spec
03 May 2011   #6

Seven ultimate 32bit
 
 

I see no other way,you'll have to locate a Windows 7 disk to do the repair.

Or someone else might have a opinion... Hang around.

I think you should look at your boot options in the BIOS to configure the CD-ROM to boot first,then use the Installation disk you have for the repair.

Is this disk of your desktop the same OS..?
My System SpecsSystem Spec
03 May 2011   #7

Windows 7 home premium 64 bit
 
 

I have tried again, just to make sure and it had a similar message but says it cannot complete the installation in safe mode, to install Windows restart the computer, I press the OK button and I am back to square 1.....NIGHTMARE!!!
My System SpecsSystem Spec
03 May 2011   #8

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by SmurofNeves View Post
I see no other way,you'll have to locate a Windows 7 disk to do the repair.

Or someone else might have a opinion... Hang around.
Cheers Buddy, I have an installation disk for my desktop will that be of any use?
My System SpecsSystem Spec
03 May 2011   #9

Windows 7 home premium 64 bit
 
 

I have a Windows7 disk that came with my desktop will that be of any use?
My System SpecsSystem Spec
03 May 2011   #10

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by SmurofNeves View Post
I see no other way,you'll have to locate a Windows 7 disk to do the repair.

Or someone else might have a opinion... Hang around.

I think you should look at your boot options in the BIOS to configure the CD-ROM to boot first,then use the Installation disk you have for the repair.

Is this disk of your desktop the same OS..?
Yes it is the same OS
I tried it yesterday and it didn't try reading the disk for some reason, I will try again and get back to you.
My System SpecsSystem Spec
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 Laptop Stuck in a start up loop!!




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