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Windows 7: Microsoft Hotfix Help?

12 Jul 2009   #1

Windows 7™ Home Premium x64/Sony PS3 XrossMediaBar™ FW 3.30/Sony PSP XrossMediaBar™ FW 6.20
Microsoft Hotfix Help?

With the advent of Windows Vista, Microsoft praised the boost in energy consumption efficiency in comparison with Windows XP. Still, there are exceptions to every rule. And while Vista indeed uses less energy over XP, users of the operating system can still experience excessive power use. One such example involves Vista SP2 and earlier during sleep or hibernation, and the HD audio controller, the Redmond-based company explained. The software giant has noted that there are two scenarios in which Vista SP2 sucks more power than it should.
Vista SP2 HD Audio Controller Sucks Power Even During Sleep or Hibernation - A hotfix is available from Microsoft - Softpedia

I'm trying to contact Microsoft the Hotfix since I use HD Audio Controller on my laptop, and I went everywhere through Help & Support Center but I end up having to pay $60 just to send e-mail/chat/phone .

Does anyone know the support # other than what's mentioned above?


My System SpecsSystem Spec
12 Jul 2009   #2

Windows 7™ Home Premium x64/Sony PS3 XrossMediaBar™ FW 3.30/Sony PSP XrossMediaBar™ FW 6.20

Nevermind, I finally got the requested Hotfix in the email .

It renames the High Definition Audio Controller in System Devices to "6.0.6002.22125".
My System SpecsSystem Spec

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