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Windows 7: User Accounts and parental controls

17 May 2011   #1

Windows 7 Ultimate x64
User Accounts and parental controls

Existing user accounts that appear on the login screen and all work do not appear in the parental controls list.

I have 1 admin and 2 users all password protected.

True admin account and guest account are disabled.

The only account that shows up in parental controls is the guest account.

I have tried SFC, setting the profile location manually in advanced user control etc.

Not sure if there should be something in the registry here but when i navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Parental Controls\Users the only key is (Default) (value not set)

I really would like to get this working as my son is really getting into the computer now and I dont want to keep sitting over his shoulder .

My System SpecsSystem Spec

17 May 2011   #2

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)

Parental Controls could be applied only to a standard user.

In the middle of Parental Controls window there is an option "Create a new user account". As experiment try to create an account with this option, will it show up in the list?
My System SpecsSystem Spec
17 May 2011   #3

Windows 7 Ultimate x64

I tried that feature using the existing account names and obviously recieved an error code indicating the accounts already exist.

Yes when i create a new user "tommytest" they do appear in the list.

The only thing is the user profiles (that dont appear) have already been configured to the users needs/preferences. I'd rather not have to do that again but I might have to resort to that.

I hope this helps with diagnosis.
My System SpecsSystem Spec

17 May 2011   #4
Microsoft MVP

64-bit Windows 8.1 Enterprise

Hello Sub Styler,

If you like, you could use the tutorial below to help change the user account that you want to have Parental Controls applied to from an "administrator" account to a "Standard user" account without changing all of their personal settings. Afterwards, it will be listed in Parental Controls to select.

User Account Type - Change

Be sure that you always have at least one administrator account on your computer though.

Hope this helps,
My System SpecsSystem Spec
17 May 2011   #5

Windows 7 Ultimate x64
Nearly, but not quite

Cheers Brink....


The accounts in question are standard accounts already, it's just they dont have tiles in the parental controls window. I know how to change them to admin and back again, but I thank you for your input none the less.
My System SpecsSystem Spec
17 May 2011   #6

Windows 7 Ultimate x64

Update, I dont know what I've done this time but when I log in i get a ballooon message along the lines of:

User Accounts - There was a problem loading your roaming profile, your previously saved local profile has been loaded instead"
My System SpecsSystem Spec
17 May 2011   #7

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)

Sub Styler, please post screenshots of
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Parental Controls\Users

My System SpecsSystem Spec
17 May 2011   #8

Windows 7 Ultimate x64

Ok here are the SS' I am concerned that these characters arent showing under user either (although the accounts do still work)

User Accounts and parental controls-parental-controls.jpg

User Accounts and parental controls-hkeyusr.jpg

P.S. since creating the test account 1 user now appears in parental controls (guessing thats him).

Also checked the \ProfileList to investigate my new warning message and found

User Accounts and parental controls-profile-list.jpg

The key Central Profile pointing to a profile path the same as my except with a .v2 suffix,

Is this normal or a possible cause/symptom

My System SpecsSystem Spec
17 May 2011   #9

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)

I am not sure what caused "V2" thing at this point, but you can try to play with registry.

I am assuming that one of the these two profiles are those users ones you want to control
So try to rename whatever you have in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Parental Controls\Users
I guess that would be
My System SpecsSystem Spec
18 May 2011   #10

Windows 7 Ultimate x64

Thank you I have tried renaming SID registry key above, also exporting it, and copying it in a text editor then merging that back into the registry so I have all 3 SIDs showing with the same values as the 1007 account (the one that does show up in parental controls) but still this is the only one that shows up. Also having been into the standard user accounts has caused them to have a "v2 central profile" aswell (except the new test account).

I'm thinking at this point just create new accounts for these users. It's looking like the obvious way forward if the root cause is being so elusive. I'm gonna plow through the event log later when the kids are in bed.

Any other suggestion would be great.
My System SpecsSystem Spec

 User Accounts and parental controls

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