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#1
System Crash And What To Do Next Time ?
Hello,
Running W7 64 bit on a 1.5 yr old HP desktop.
Have never had any problems, until today.
Was reading some articles via Firefox, when, the system crashed and the blue screen came up. Just out of the blue so to speak; no downloading, or programs being installed. Just a nice stable page that I was reading and bamm.
Tried re-starting, and could get to the point where you pick which of the two Users (I have my son as a User) to click on. When clicking, on either, the blue screen comes up.
However, I can start in Safe Mode.
Tried a System Restore, several times, no luck.
Then I tried the HP Recovery Disk CD with the few options to try on it.
Said it couldn't repair. Not aure I am using this disk correctly.
How should it be used ?
Tried the System Restore a few more times, and finally it worked from a Restore Point of yesterday. Great feature. Seems to work fine now.
So my question is this.
a. I assume that it is just about impossible to know what happened. Right ?
Any thoughts, though ?
b. Want to plan ahead, if possible:
If it happens again, and a Restore Point won't do it (it took several tries to get it to work today), what should be the next thing(s) to try ?
Not too sharp with this stuff, so the exact, detailed, steps to try would be much appreciated.
Thank for the help,
Bob